ADSL2 is not for faster speed.... according to Telecom NZ
Please check out the part I highlighted in their response.
Now I really want to know why we need ADSL2 if not for faster speed?
Or am I missing something here? If ADSL2 is not for speed then what benefit it will give?
Please advise. I am confused. :)
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Comment by grant_k, on 17-Mar-2008 21:31 , user id: 24195)
"The ADSL2+ roll out is a platform upgrade, not a new service. For this
reason, the service experience for most end-users is expected to be largely the same as it is today."
That is really LAME 
If Orcon can do it, why can't Telecom?
OK, so you won't get any faster speed if you are more than 2km (IIRC) from the ISAM. But plenty of people are closer than that, so why shouldn't there be a better service for them?
It seems to me as though Telecom are trying to downplay expectations on the part of their customers. Possibly they are taking this cautious approach as a result of the PR disaster that resulted in Oct 06 when they "unleashed" broadband speeds. Many people were expecting a speed increase back then, but in some cases their speed reduced, so this time around, they are possibly working on the "Under Promise / Over Deliver" strategy.
However, this kind of Super-cautious approach isn't going to retain high-value customers for Xtra. As more and more exchanges become unbundled those customers will switch to Orcon or Vodafone and get speeds up to 24Mbps. Telecom need to retake the lead in the speed stakes if they want to have any chance of increasing or even retaining their market share.
Comment by Farcus, on 22-Mar-2008 22:41 , user id: )
As I have experienced on many occasions.
What the frontline helpdesk staff say in no way reflects reality as to any service provided by telecom.
e.g. - user: I have a problem with my internet!
helpdesk: there is no problem.
(the above is repeated for the next two days.)
Three days later - telecom media release: "We have a problem!"
Comment by Grant M, on 1-Apr-2008 10:36 , user id: )
The ADSL2+ roll out is a platform upgrade, not a new service. What a lot of double speak and BS.
Of course its a service its a service they are providing to customers, remember them ?
Anyone who sells something is providing a service in one form or another or are Telecom trying to renegotiate the meaning of that as well ?
If Telecom neet to roll out a new PLATFORM or upgrade the deficient one they had to provide that "service" the net result its still service provision and if the product they deliver is no faster well hello they are just idiots, and anyone who settles for that deserves what they get which by the sound of it willbe bugger all !
Comment by julip, on 10-Apr-2008 22:03 , user id: )
It would be good for cable to get 30Mbps across the respite of the cable network in the country too. ADSL2+ Roll-out Programme, one of the largest network upgrades Telecom has assumed in recent years is in progress with the roll-out of ADSL2+, the underlying technology that will enable the delivery of next generation broadband services.
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Comment by 3g, on 17-Mar-2008 12:17 , user id: 11031)
Got a very similar reply (see below).
Initially they claimed that my exchange was not upgraded to ADSL2 and they had no idea when it would happen. When I pointed them at the Telecom document that said our exchange was upgraded on Jan 25, they then came back with the "it's an upgrade, not a new service" line.
My take on it is that Telecom will be using the speed to provide additional services to make up for the $$$ shortfall that they will be experiencing due to reduced revenues from toll calls.
Nigel H.
>>The ADSL2+ roll out is a platform upgrade, not a new service. For this
>>reason, the service experience for most end-users is expected to be largely
>>the same as it is today.