Rants, Raves, Reviews

Nokia Battery Recall

By Gary R, in , posted: 15-Aug-2007 15:43

If you haven't heard already Nokia and the battery manufacturer Matsushita are recalling an estimated 46 million BL-5C batteries world wide. According to the recall notice the battery can overheat when charging which is caused by a short circuit. So far there have been 100 such reported incidents. The recall only affects batteries manufactured between December 2005 and November 2006.

There is no indication on what this will cost Nokia and Matsushita but so far the recall appears to be 'voluntary' rather than a compulsory recall. A 'voluntary' recall is less expensive because you rely on the majority of people not to respond seeking a replacement.

This list of phones that the BL-5C was used in is quite extensive:

Nokia 1100, Nokia 1100c, Nokia 1101, Nokia 1108, Nokia 1110, Nokia 1112, Nokia 1255, Nokia 1315, Nokia 1600, Nokia 2112, Nokia 2118, Nokia 2255, Nokia 2272, Nokia 2275, Nokia 2300, Nokia 2300c, Nokia 2310, Nokia 2355, Nokia 2600, Nokia 2610, Nokia 2610b, Nokia 2626, Nokia 3100, Nokia 3105, Nokia 3120, Nokia 3125, Nokia 6030, Nokia 6085, Nokia 6086, Nokia 6108, Nokia 6175i, Nokia 6178i, Nokia 6230, Nokia 6230i, Nokia 6270, Nokia 6600, Nokia 6620, Nokia 6630, Nokia 6631, Nokia 6670, Nokia 6680, Nokia 6681, Nokia 6682, Nokia 6820, Nokia 6822, Nokia 7610, Nokia N70, Nokia N71, Nokia N72, Nokia N91, Nokia E50, Nokia E60

In New Zealand Nokia phones are (or have been) big sellers for both Telecom and Vodafone so it would not be unrealistic to think that it does impact on 10's of thousands of units.

Personally if I had a Nokia and the battery was one of the affected BL-5C types I would be getting a replacement. 'If' I ignored the recall and the battery did short circuit and cause damage to my property my insurance company might have recourse to not pay out for the claim.

If you are concerned check out the Nokia Product Advisory


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Permalink to Nokia Battery Recall | Add a comment (5 comments) | Main Index

Comment by paradoxsm, on 15-Aug-2007 17:22

I had one self destruct on me and another one which started smoking but i learnt my lesson the second time around and ripped the electronics off the top. The battery revealed under the sticker it was made by Panasonic.

I will shortly be writing a guide on how to quicky identify if yours is one of the affected bunch, some early ones did not have stickers and some stickers are illegible. I have a stack here of about 30 which are all going back.

For the first, The on-battery regulator circuit went bad and then shorted the battery, while this was smoking away the batteries internal safety method did not release the pressure in the can causing the whole thing to expand and billow outwards like a balloon.

Nokia have always had quality problems, this is just another one of the many.

Comment by sbiddle, on 15-Aug-2007 17:52

And best of all if your battery was anything more than 12 months old being charged every day or two then it's probably over 50% of the way through it's expected life. A new battery is always good when it's free!

Comment by rscole86, on 15-Aug-2007 18:32

From having a look around at the batteries which I can get my hands on, I have found that 0/8 are affected by this fault.

Would be interesting to here about how many people are affected.

Comment by alasta, on 15-Aug-2007 18:36

I purchased my 6630 in May 2006. I entered the battery serial number into the web site this afternoon and fortunately it seems that my unit is unaffected by this issue.
It would be interesting to know how many units sold in New Zealand are affected, though.

Comment by Wynne, on 7-Sep-2007 14:09

Just wondered if anyone has yet received a replacement for their 5C battery. Seems that Nokia have gone very quiet with no consumer information. I entered my details over two weeks ago and have heard absolutely nothing from Nokia since then - beginning to think the batteries might be on a merry-go-round! Store where I purchased the phone less than a year ago have washed their hands of the problem totally, just said if I wasn't happy they would return it to Nokia for me - hey I could do that myself!

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