Customer Service - The Way It Should Be.

, posted: 25-Jun-2007 11:33

We often hear bad storys from the business world relating to customer service, but not often good ones.

I ordered a new Geforce 7600 GS graphics card from Ascent on Saturday night after my old one died. Immediately after placing the order I received an automated response confirming my order, at that time I thought they would process the order on Monday, post it on Tuesday and I would receive it on Wednesday.

I was extremely happy when I received it at 11:30am this morning. Good work Ascent, I will certainly be buying more equipment off you in the future.

Other related posts:
Power Saving Web Search
Press Release
Weekly Chat 19.09.06

Comment by cjs6793968, on 25-Jun-2007 13:06

I find most of the online ordering places are damn good, BDT, Ingram MicroTech, and Blackmarket are three regular places that i've always had quick delieveries from and hence my continued use.

Add a comment

Please note: comments that are inappropriate or promotional in nature will be deleted. E-mail addresses are not displayed, but you must enter a valid e-mail address to confirm your comments.

Are you a registered Geekzone user? Login to have the fields below automatically filled in for you and to enable links in comments. If you have (or qualify to have) a Geekzone Blog then your comment will be automatically confirmed and placed in the moderation queue for the blog owner's approval.

Your name:

Your e-mail:

Your webpage:

NokiaRocks's profile

Secret Squirrel
Lower Hutt
New Zealand