Join us in Wellington 4th December and Auckland 27th November
Want to help us test an ads-free Geekzone? Register for webpass now

Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
New Zealand broadband industry agrees Broadband Product Disclosure Code
Posted on 12-Dec-2013 09:20. | Tags Filed under: News.

The New Zealand Telecommunications Forum (TCF) has developed a code of practice for the disclosure of information about broadband plans to consumers.

The Broadband Product Disclosure Code requires TCF members to provide information about fixed line residential broadband plans in a comparable and consistent format enabling consumers to easily compare broadband offers in the market.

The new offer summaries – which will be made available with retail broadband services from 1 March 2014 – will include information on the total cost of the broadband service, the contract term, data caps and any traffic management policies.

The development of the Code responds to the need identified by Communications and Information Technology Minister Amy Adams for consumers to have a clear foundation on which to consider and compare broadband offerings, especially as the rollout of the ultra-fast broadband network continues across the New Zealand.

TCF CEO, David Stone, welcomes the Code. “Our goal is to empower consumers by providing a simple, standard format for information about broadband plans to help them choose the right plan for them.”

“Telecommunications has developed significantly since the first broadband internet (ADSL) was introduced in the 1990s. Consumers now have a wide range of broadband access types and packages to choose from. The Offer Summary has been designed to assist consumers with comparing the many options available from broadband retail service providers.”

A testing methodology is also being developed which will allow consumers to understand the likely performance they can expect from the different broadband services they are comparing.

The release of the Code follows public consultation on a draft version earlier this year and considerable work by industry participants and other stakeholder groups.

This Code applies to fixed broadband services only. Residential mobile and wireless broadband services are likely to be included in a future iteration.

comments powered by Disqus

Trending now »

Hot discussions in our forums right now:

A 17 second violation of airspace? Is Turkey nuts?
Created by DaveB, last reply by joker97 on 26-Nov-2015 11:20 (54 replies)
Pages... 2 3 4

Huawei and 2degrees Nexus 6P 64/128 GB offer for Geekzone users
Created by freitasm, last reply by nvpradeepkumar on 26-Nov-2015 10:36 (648 replies)
Pages... 42 43 44

Has Trade Me had its day?
Created by Rikkitic, last reply by richms on 26-Nov-2015 10:32 (89 replies)
Pages... 4 5 6

Chorus not knowing where their wires go.
Created by jpoc, last reply by MikeAqua on 25-Nov-2015 12:40 (15 replies)

Google Nexus 6P Owners Discussion
Created by Finch, last reply by networkn on 26-Nov-2015 02:44 (312 replies)
Pages... 19 20 21

Item missing in the mail, vendor sends an extra invoice.
Created by michael001, last reply by keewee01 on 25-Nov-2015 12:51 (25 replies)
Pages... 2

DSE 'Click and Collect'
Created by amiga500, last reply by amiga500 on 24-Nov-2015 20:22 (11 replies)

Small air compressor for cleaning Roomba
Created by nate, last reply by Fred99 on 23-Nov-2015 22:22 (11 replies)