Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

Can’t start a fire without a Spark
Posted on 8-Aug-2014 10:47 by Bill Bennett. | Tags Filed under: News.


Today Telecom NZ becomes Spark New Zealand. It’s a big change for the company.

I worked with Peter Kerr of Stick on a feature series about the name change at Scoop: Igniting the Spark – Why Telecom Wanted To Change. Spark sponsored the story and gave us access to executives, but didn’t interfere with the editorial.

As part of the project I met Jason Paris who is now Spark GM Home, Mobile and Business. At that meeting I got answers to two things about the name changed concerned me:

First, the risk of killing off a well-known brand that took years and millions of dollars to build. It turns out the Telecom brand had effectively become a barrier between the company and the customers it most needs to win over for its long-term prosperity. You can read more about that in the feature, but the simple answer from Paris was that not changing the name presented a bigger risk.

Second, I worried Spark wasn’t original enough. That it would struggle to stand out from the other companies, products and organisations both in New Zealand and around the world with the same name. This is why many corporations choose a unique, made-up name.

In particular, I feared Spark might be difficult to find in Google. I tried this when the news first broke and the New Zealand telecommunications business didn’t show until about the third page of search engine results.

Of course the flurry of activity, Google advertising, other marketing activity, the news and other noise quickly changed this. As you can see from the image at the top of the page, just hours after the name change, Spark dominates the Google NZ search results.

Goodbye Telecom NZ, it’s been great writing about your business over the years. Welcome Spark and good luck.


Filed under: telecommunications Tagged: Spark, Telecom NZ


comments powered by Disqus


Trending now »

Hot discussions in our forums right now:

The world's biggest troll Steve Biddle turns 40
Created by scottjpalmer, last reply by joker97 on 1-Jul-2015 13:55 (55 replies)
Pages... 2 3 4


Ticketek Sort your website - Super15 Final, ticket sales & scalping
Created by keewee01, last reply by graemeh on 1-Jul-2015 13:42 (81 replies)
Pages... 4 5 6


High late fee
Created by nate, last reply by MikeB4 on 30-Jun-2015 22:25 (48 replies)
Pages... 2 3 4


PS4 $417.16 delivered @ The Warehouse
Created by timtait, last reply by lokhor on 1-Jul-2015 13:08 (62 replies)
Pages... 3 4 5


Vodafone Smart Prime - Some Questions
Created by StevieT, last reply by johnr on 1-Jul-2015 13:56 (17 replies)
Pages... 2


What type of cable demark is this?
Created by FlyingPete, last reply by FlyingPete on 29-Jun-2015 21:28 (17 replies)
Pages... 2


Why is NZ still using the 12 hour clock?
Created by ScuL, last reply by tstone on 29-Jun-2015 09:51 (100 replies)
Pages... 5 6 7


AirNZ App - a warning
Created by minimoke, last reply by graemeh on 1-Jul-2015 10:16 (15 replies)