Newegg today announced that its award-winning e-commerce website is now available to online shoppers in India, Ireland, Singapore, New Zealand, Poland and the Netherlands. Serving these new countries—first revealed at Computex in Taipei this year—is the latest step in Newegg’s ongoing global expansion efforts and extends Newegg’s availability beyond the U.S., Canada, Australia and the United Kingdom.
Starting today, customers from these countries can visit Newegg.com and purchase a wide selection of products. As with Newegg’s recent expansion into the United Kingdom and Australia, the new international stores will have a limited selection of products to start, but availability will continue to grow and improve in the coming months. Customers from these regions are encouraged to shop and provide feedback, which will help shape the continued improvement of Newegg’s global presence.
“We’re excited to continue bringing the Newegg service, products and deals to a wider, more global audience,” said Soren Mills, Chief Marketing Officer of Newegg North America. “We’re committed to growing Newegg in these regions so people from all around the world can experience the stellar shopping experience our North American customers currently enjoy.”
Newegg also added multilingual customer service that promises to greatly reduce any language barriers involved in a transaction. This support is available 24/7, serving customers for whom English is not their native language. The feature allows a customer to chat in their native language, which is translated instantly for Newegg’s customer service representatives. Responses composed in English are then translated into the customer’s language. The service offers Polish and Dutch language options, with more language support to come as Newegg increases its global presence.
When visiting the Newegg homepage, customers in the Netherlands, Ireland, Singapore, India, New Zealand and Poland can select their country and currency from drop-down menus on Newegg.com. Clicking the ‘Newegg Global’ banner in the top left navigation menu shows the products available in the specified region.
Alternatively, international customers shopping a product sub-category—such as Desktop PCs under the PCs & Laptops category—can select the ‘Newegg Global Eligible’ filter to view only those products that ship internationally. Eligible items added to the Shopping Cart display estimated tax, duty and shipping charges before the customer enters billing information and completes their order.