Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Wellington City Council in large IT project to consolidate functionality
Posted on 16-Aug-2013 08:35. | Tags Filed under: News.



The Wellington City Council is starting a major IT project to better serve the Council and its customers.

The Council’s Chief Executive, Kevin Lavery, says it’s important that Council constantly reviews the way it works so it can be the best it can as a Council, for the city and the region.

“The Council has too many IT systems - more than 120 - supporting its business. A lot of our systems are duplicated across business units and do not easily work with each other. The result is an IT environment that is complex and costly to maintain, and restricts our ability to deliver great customer service.”

The project is about bringing together the Council’s core IT systems – dealing with customer service, finance, HR and property functions - onto a single platform.

“This is an exciting opportunity for us to lead the development of something special that will serve the Council, the city and the region long into the future,” says Mr Lavery.

“It’s about drawing on our skill and expertise and challenging ourselves to create an IT system and services that are truly world-class.

The Council’s IT/IM Manager, Channa Jayasinha, says an initial RFI (requests for information) process will start today and there will be an emphasis on encouraging local IT companies to take an interest in the process. It is expected that a full RFP/tendering process will start later this year and that it will take up to six months for bids and proposals to be fully considered.

Mr Jayasinha says Wellington City Council spends almost $30 million a year on its IT systems and services. “Compared to other councils the relative cost of running our systems is very high – partly because of complexity and the challenges involved in keeping them running.

“Among our principal aims is to simplify the systems. We believe we can cut annual running costs by up to $10 million a year - and provide far better services to customers and staff.”

The Council also currently employs 115 IT staff. Mr Jayasinha says the proposed changes will eventually have an impact on staffing numbers but it is likely to be 2-3 years before they are implemented. Eventually we won’t need as many staff to service our ICT systems as we have today but I believe we will be able to manage the reduction through natural attrition and redeployment, although some redundancies are possible.”



comments powered by Disqus




Trending now »

Hot discussions in our forums right now:

The President Of The USA - Who do you think?
Created by TimA, last reply by tdgeek on 3-Dec-2016 22:07 (870 replies)
Pages... 56 57 58


NetFlix: Download and go
Created by jamesrt, last reply by PhantomNVD on 1-Dec-2016 22:16 (28 replies)
Pages... 2


Woooaaahh earthquake 2016-11-14
Created by Fred99, last reply by Pumpedd on 1-Dec-2016 11:50 (470 replies)
Pages... 30 31 32


1GB Plan Capping Out at 100Mb Download
Created by Kopkiwi, last reply by sbiddle on 3-Dec-2016 17:10 (23 replies)
Pages... 2


'Quality' NZ news on the way?
Created by Rikkitic, last reply by Fred99 on 3-Dec-2016 23:05 (90 replies)
Pages... 4 5 6


Christmas. Bah, humbug.
Created by Rikkitic, last reply by alasta on 3-Dec-2016 13:43 (40 replies)
Pages... 2 3


Spark Ultra Fast Fibre MAX performance and discussion (Some might say Gigabit)
Created by Talkiet, last reply by sbiddle on 3-Dec-2016 21:15 (55 replies)
Pages... 2 3 4


FS: NES Classic Mini - New and unopened
Created by thewanderingv, last reply by thewanderingv on 2-Dec-2016 22:47 (17 replies)
Pages... 2