Increased wireless security, outbound paging support, and expanded calling options lead the capabilities Vocera Communications Inc. has added to its instant, hands-free, voice-controlled communications system, with the release of the Vocera System Software Version 2.0.
The Vocera Communications System enables mobile workers within 802.11b-networked buildings or campuses to instantly connect with one another using simple voice commands. The system allows users to communicate, make decisions, and act quickly anytime, anywhere within the networked facility.
The Vocera Communication System consists of Vocera System Software and Vocera Communications Badges, which operate over a wireless LAN (802.11b). The badge, weighing less than 2 ounces, can be clipped to a shirt pocket or collar, or worn on a lanyard, enabling instant, hands-free voice communication.
With the release of Version 2.0, Vocera has strengthened system security by adding support for Cisco LEAP, a wireless security protocol, which provides robust, end-to-end security to protect the WLAN network. This security enhancement augments the existing WEP security supported by the system.
The Vocera System Software Version 2.0 provides expanded instant communication capabilities for critical personnel with the addition of urgent calling, global address book, and called-party status features:
Urgent calling ensures emergency calls are received by critical personnel even if they are in “do not disturb” mode or currently speaking with someone else on their badge.
The global address book feature allows users to contact non-users who might be located off-site by simply stating their name. For example, any nurse could call a doctor located offsite, by just saying that doctor’s name.
Called-party status allows the users to know the status of the party they are calling, whether they are off the network or on another call.
Paging support enables users to issue an outbound page allowing the recipient to call back directly to a user’s Vocera badge.
The Vocera Server Software runs on a standard Windows 2000 server and houses the centralized system intelligence: the Call Manager, User Manager, and Connection Manager programs as well as the Nuance 8.0 speech recognition software and various databases.
The Vocera Communications Badge is a wearable device that weighs less than two ounces and can easily be clipped to a shirt pocket or worn on a lanyard. It enables instant two-way voice conversation without the need to remember a phone number or manipulate a handset.
The Vocera Communications Badge is controlled using natural spoken language. To initiate a conversation with Jim and Mary, for example, the user would simply say, "Get me Jim and Mary." In addition, when a live conversation is not necessary, text messages and alerts can be sent to the LCD screen on the Communications Badge.