More than 25 international airlines operating to and from Australia have signed a four-year agreement for Unisys Australia to continue providing an advanced baggage reconciliation system at seven international airports at Sydney, Melbourne, Brisbane, Cairns, Perth, Adelaide and the Gold Coast.
The Board of Airline Representatives Australia (BARA), an industry representative organization for airlines, manages the engagement with Unisys on behalf of the group of airlines. Unisys has worked with BARA since 2004 to provide the baggage reconciliation system that links passengers with their bags, tracking both as they move through the system.
The Unisys baggage reconciliation system helps airlines comply with the Aviation Security Act's "Triple A" (account and authorize) regulations relating to baggage handling. Each year the participating airlines secure and validate some 15.8 million bags on flights departing Australia.
"Security, safety and a positive passenger experience are key issues for airlines. The Unisys baggage reconciliation system helps our member airlines not only comply with mandated security requirements for baggage handling, but also provides efficient processing when baggage needs to be found or removed to help prevent delays," said Mr. Barry Abrams, BARA Executive Director.
When passengers check in, each bag receives a barcode, which is then scanned and reconciled with a passenger record before the bag can be loaded onto the aircraft. As the airline has a record of the baggage loading order, bags can be quickly identified and recovered if passengers fail to board. This process is designed to prevent a mismatch of passengers, crew and baggage and enhance security levels by avoiding unaccompanied baggage being loaded on the flight.
Mr. Olivier Houri, president and general manager of worldwide transportation for Unisys, said: "We are delighted to continue our relationship with BARA to provide a solution that combines business efficiencies, industry security compliance and an improved passenger experience for international travelers to and from Australia."
The Unisys baggage reconciliation system team provides a full managed service that includes managing the network infrastructure and security architecture; training and onsite support; application management; and round-the-clock help desk support.