Domino's Pizza tracks pizza from shop to home with Navman Wireless vehicle tracking
Posted on 6-Aug-2015 10:18.
Filed under: News
Domino’s Pizza Enterprises Limited (Domino’s) has implemented a vehicle tracking solution developed by Navman Wireless GPS across its fleet of delivery vehicles. The objective is to increase efficiency and improve safety for its drivers, while allowing consumers to track their pizza delivery in real time.
Delivery vehicles operating from Domino’s 91 stores nationwide will be outfitted with the custom developed solution.
The pilot program in Australia resulted in increased revenue and fewer driver accidents for Domino’s, and now the company is rolling out it’s GPS tracking devices into approximately 750 vehicles including scooters and cars in its stores across New Zealand. Due to the popularity of the new service, Dominos expects to hire new staff in stores nationwide.
Domino’s New Zealand General Manager Scott Bush said, “We saw an incredibly positive response to the GPS fleet management device in test markets, so rolling out the initiative nationwide was a no-brainer. The device provides visibility and insight into driver behaviour which helps keep our staff safe while also improving efficiency.”
With Navman Wireless’ GPS fleet management technology, Domino’s store managers are able to confirm their employees are driving safely. The system measures realtime speed against the posted speed limit, as well as harsh braking or acceleration. In the event that a driver gets into an accident or becomes the victim of a crime, GPS tracking alerts emergency personnel faster.
“Navman Wireless’ GPS fleet management solution enables our managers to track vehicles at all times, determine who is behind the wheel and how safely they’re driving,” said Scott. “Monitoring driver behaviour and providing feedback to drivers to help them improve supports us to meet our obligations as an employer, which is particularly important in the light of the changing health and safety legislation in New Zealand.”
The Navman Wireless system increases the efficiency of the delivery process – getting fresher pizza to customers faster. The GPS system integrates with the pizza ordering and making system, so completed orders get to the driver faster, then the GPS system helps drivers locate the delivery point more easily, reducing time taken searching for the correct address. Big screens showing where all the drivers are and whether they are delivering, collecting money or returning, allowing store managers to better manage the delivery process.
“Previously there was an information ‘black hole’ between the pizza being completed instore then delivered to the door. Now there is transparency for Domino’s managers and customers across the whole process,” says Ian Daniel, Vice President Asia Pacific, Navman Wireless.