Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Genesys/Alcatel and Microsoft to deliver Instant Messaging and Telephony applications
Posted on 9-Feb-2005 20:58. | Tags Filed under: News.

Genesys Telecommunications Laboratories, Inc., an Alcatel company, and Microsoft Corp. have introduced a combined solution that delivers converged enterprise communication services on existing and next-generation infrastructures. As part of a previously announced alliance, Genesys Enterprise Telephony Software (GETS) will interface with Microsoft Office Live Communications Server 2005 and Microsoft's upcoming live communications client (code-named "Istanbul") to deliver telephony collaboration for enterprise users.

The combined solution will allow customers to collaborate with colleagues, access availability and presence information, and seamlessly manage phone calls among computers and desktop phones, using either existing PBX or next-generation IP networks. The converged communication applications can be deployed without "ripping and replacing" the existing infrastructure, due to the inherent interoperability of GETS with leading PBXs and IP telephony, thus avoiding significant capital expenditures.

GETS will extend presence and provide control of phone calls via "Istanbul" and other Microsoft Office applications. GETS leverages a Session Initiation Protocol (SIP) interface for Live Communications Server 2005, based on the European Computer Manufacturer Association (ECMA) TR-87 industry standard, and allows business users to communicate across a multivendor PBX environment. The product features include:

  • Manage presence-based call forwarding
  • Click to dial from their PC
  • View telephony presence with availability information visible to users on "buddy" lists
  • See a caller's name and contact details on their desktop at the moment a call arrives and answer the call with a single mouse click
  • When working away from the office, dynamically "grab" calls going to their desk phone and answer from their current location
  • Receive e-mail notification of missed calls, with accompanying caller contact details

    The companies will make the combined collaboration solution leveraging GETS, Live Communications Server 2005 and Istanbul will be available in the first half of calendar year 2005.

  • comments powered by Disqus

    Trending now »

    Hot discussions in our forums right now:

    Rise of the machines
    Created by Rikkitic, last reply by MikeAqua on 24-Oct-2016 18:06 (36 replies)
    Pages... 2 3

    Sony XZ Owners discussion
    Created by networkn, last reply by Geektastic on 24-Oct-2016 14:48 (107 replies)
    Pages... 6 7 8

    Gigabit cable now available
    Created by sub, last reply by Pumpedd on 23-Oct-2016 10:48 (59 replies)
    Pages... 2 3 4

    Labour weekend plans?
    Created by DarthKermit, last reply by joker97 on 22-Oct-2016 09:51 (27 replies)
    Pages... 2

    Windows 10: HDMI or DP to connect to 4K monitor?
    Created by joker97, last reply by joker97 on 23-Oct-2016 19:04 (12 replies)

    Kiwibank Platinum by fees not by service?
    Created by joker97, last reply by openmedia on 22-Oct-2016 11:23 (22 replies)
    Pages... 2

    Are the Fritzbox Actually Any Good?
    Created by Kopkiwi, last reply by sidefx on 23-Oct-2016 10:20 (10 replies)

    'Unlimited National Traffic'
    Created by MikeAqua, last reply by Nil Einne on 21-Oct-2016 20:54 (20 replies)
    Pages... 2