Roaming Messenger will be supporting the new global positioning system (GPS) enabled BlackBerry 7520 from Research in Motion (RIM) operating on the Nextel network.
The BlackBerry 7520 features GPS technology with E911 support. It also incorporates Bluetooth technology for hands-free, wireless communications using Bluetooth-enabled headsets and car kits.
By incorporating GPS functionality into the Roaming Messenger Platform, smart interactive messengers can be made "location aware" to facilitate various location based applications and services. For example, applications integrated to the Roaming Messenger Platform can retrieve GPS location of end-user devices, send messengers to specific geographic areas, or allow messengers to intelligently escalate to the "nearest" person in the chain of command.
There are many applications that can be enhanced by real-time GPS information. In addition to E911 applications where 911 call centers can obtain the location of callers, other applications such as public safety, emergency response, field service management, sales force management, fleet management, and mobile commerce can take advantage of location based services of the Roaming Messenger Platform.