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Telecom New Zealand launches SHOUT service
Posted on 4-Jun-2005 12:32. | Tags Filed under: News.

Ever found yourself short of credit on a prepaid mobile? The new service from Telecom New Zealand allows customers to reverse charges when calling Telecom landline or mobile phone.

The service has been introduced to help Telecom Prepaid mobile customers when they’re in the sticky situation of having no money left on their phone, or their phone is broken or lost and they need to use someone else’s.

The new service allows customers to make a call at no cost to them to a Telecom landline or Telecom mobile on a monthly plan. All they need to do is dial *SHOUT from a Telecom mobile phone and the call is charged at 80 cents per minute to the Telecom account where the call is accepted.

Telecom’s General Manager for Mobile, Kevin Kenrick, says the new service aims to assist Telecom mobile customers who have run out of credit on their mobile, and to also provide peace-of-mind to their families.

“Telecom customers are no longer stuck if they run out of money on their Telecom Prepaid mobile as they can now call a friend or family member and get them to cover the cost of the call”.

Vodafone New Zealand offers an automatic top up service that provides users with a $2 credit on prepaid accounts, on request. The service however must be used from the user's own phone, and the account must have less than $0.20 credit. The user then send a SMS to 468 (IOU). After receiving the SMS, Vodafone automatically provides an extra $2 credit on the prepaid account, which will be deducted the next time the user buys more credits.

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