Avaya Inc. has released the Avaya one-X framework, based on an open standards-based platform, including three new core products: one-X Quick Edition, one-X Desktop Edition and one-X Mobile Edition for Nokia S60.
The Avaya one-X Quick Edition, which is based on software from Avaya’s acquisition of Nimcat Networks, delivers core functionality in a Session Initiation Protocol (SIP)-based peer-to-peer system. The system provides a user experience that is tailored for very small businesses and branch offices.
Avaya one-X Desktop Edition lets users access the capabilities of their desktop phone through a streamlined interface on their PC integrating Presence, Instant Messaging and “click-to-conference,” which enables users to add up to 5 people into a conference with the click of a mouse.
The one-X Desktop Edition provides advanced enterprise telephony capabilities using the Session Initiation Protocol (SIP)-based IP telephony for smooth integration across applications and devices.
Developed for Nokia S60 Symbian-based smartphones, Avaya one-X Mobile Edition for Nokia S60 mobile phones equips those devices with access to Avaya’s Avaya Communication Manager software, enabling users to be accessible via one business number and use a single voicemail system whether they are in the office or mobile.
Irrespective of their work locations, users have access to the same enterprise communication capabilities found in the office such as call conferencing, transfer, call recording, abbreviated dialing, all leveraging the corporate IP network.
The application also allows users to switch between personal and business calls, avoiding the need to manually separate the different calls for billing purposes.