NEw Zealand operator and ISP TelstraClear is launching an advanced IP solution that can transform the efficiency and effectiveness of small-medium size businesses.
The company has developed an IP based telephony system called IP Gateway which offers advanced call control functions, web-based management options, and the ability to connect multiple sites together in one easy system.
Head of Business for TelstraClear, Brenda Stonestreet, says the features that IP Gateway provides would previously have cost tens of thousands of dollars and was the strict domain of big business.
TelstraClear is able to provide those features and more to businesses with five users or more.
“IP Gateway is a game changer, a truly disruptive technology,” Ms Stonestreet said. “Every analogue PBX system in the country is now outdated. IP Gateway provides not only advanced functionality but comes without the initial capital outlay or ongoing maintenance costs. Every company that wants to enhance the way it operates needs to have IP Gateway. It will transform a business’s efficiency and effectiveness and increase productivity.”
“IP Gateway can have the same impact on telephony systems as online banking had in that sector. This is a product developed by TelstraClear that no other provider in New Zealand can offer to this scale.”
IP Gateway allows full call management via a browser, meaning staff can easily access the control features with a click of a mouse button. Functionality includes caller ID, integration with Microsoft Outlook contacts, call prioritisation and an individual’s work fixed or mobile can be extended to the user's home phone if required. Callers don’t need to know where the person they are phoning is or what phone they are answering – they just call one number.
Users who are working from home or who are on the road will still be able to access and control their incoming calls. IP Gateway’s scalability makes it ideal for organisations with sites ranging from large head offices through to small branch offices and remote locations.
IP Gateway is only available on TelstraClear's own network with a TelstraClear phone line and calling plan.
TelstraClear is also announcing today New Zealand’s first end-to-end trans-Tasman telepresence experience, a solution being delivered over TelstraClear’s IP and Telstra’s Next IP networks, linking Auckland, Wellington, Sydney, Melbourne and Canberra.
TelstraClear Head of Enterprise and Government Mark Wilson says the company has invested in Cisco's flagship IP Video product TelePresence, which has transformed video conferencing to a near life like experience. Users feel they are sitting across the table from participants who might be in other cities or even countries.
While the solution will initially be used between TelstraClear and Telstra offices, the company is investigating offering a bureau service to enterprise customers, and will supply Cisco TelePresence solutions to companies using their own office environments utilising TelstraClear’s superior IP network.
The Cisco TelePresence solution combines high definition audio quality, interactive technologies and a specially designed environment to approximate the feeling of actually being in the same room as participants in separate locations.