Gen-i and Progressive Enterprises Limited have signed a five year contract that extends their existing telecommunications relationship to include the upgrade of Progressive’s New Zealand ICT infrastructure.
Progressive Enterprises Limited operates Foodtown, Woolworths and Countdown supermarkets and employs more than 18,000 people, making it one of the largest employers in New Zealand. Progressive is a subsidiary of Woolworths Limited.
Gen-i is now transitioning Progressive’s approximately 150 stores to a managed services environment, taking on full accountability for the delivery of end-to-end operations, monitoring and management of its telecommunications.
The new infrastructure upgrade is part of a Woolworths technology transformation of its New Zealand business that will enhance the service, range and availability of products for customers.
The new agreement includes the provision of data connectivity, managed WAN and LAN services, managed VoIP, voice services (0800 and calling services), mobile (voice and data), internet/extranet, and transition management.
“We’re delighted to partner with a successful local ICT provider for our telecommunications and technology solutions. Gen-i has proven to be flexible, innovative and committed to understanding our business,” said Peter Smith, Progressive’s Managing Director.
As part of the upgrade, Progressive plans to introduce advanced point-of-sale and logistics solutions already in use in Woolworths stores in Australia.
Dan Beecham, Chief Information Officer for Woolworths Australia and New Zealand, said, “This infrastructure upgrade is part of a multi-million dollar investment by Woolworths across our New Zealand business. Our new systems ensure we have the products our customers want on our shelves, when our customers want them.”