The New Zealand Government owned rail and ferry business, KiwiRail, has implemented AppSense as an integral strategic component of its recent IT infrastructure upgrade.
AppSense provides user virtualisation solutions, operating in KiwiRail’s IT environment consisting of 400 servers, 30 Citrix servers and 1500 desktops that are running over 50 applications.
The implementation aligns with KiwiRail’s goal for a user personalisation solution that ensures consistency, predictability and stability for all end users.
Sam Tuineau, information services group manager at KiwiRail commented: “Implementing AppSense right from the word go as part of the overhaul, allows us to achieve the best possible results from the upgraded infrastructure and the user acceptance has been seamless. We have great visibility into the environment which enables IT to be proactive rather than wait for problems to occur, resulting in lower management and support costs and improved user satisfaction and productivity.”
AppSense is working to provide KiwiRail with a clean and hassle free IT environment with minimal maintenance costs. KiwiRail is using AppSense to lower desktop management costs by automatically blocking certain applications and unknown scripts from being installed and executed, preventing disruptions to operations and instability to KiwiRail’s centrally administered IT environment.
AppSense enables the centralised management of user profiles with minimum maintenance, providing KiwiRail users with the ability to personalise their working environment while ensuring they always receive a consistent and predictable experience across all desktop delivery mechanisms. Additionally, KiwiRail is using AppSense Performance Manager to optimise its hardware resources, with the number of users serviced by current hardware investments maximised.
Sean Walsh, VP AppSense ANZ said: “KiwiRail now has complete control over the systems they need, delivering a secure working environment regardless of the way the desktop is delivered to the user. At the same time the user experience is greatly improved – so it’s a win, win situation. As KiwiRail continues to upgrade and introduce new platforms and implement new technologies such as Windows 7 into its IT environment AppSense will continue to provide the same effective solutions, increasing the value of their future software and hardware investments.”
MPA, New Zealand owned IT distribution specialist worked with Sanbar to manage and implement the project. Deidre Steyne, Channel Manager at MPA said: “This project is great example of successful partnering with Sanbar, a recognised expert in server based computing, to solve KiwiRail’s business problem through AppSense user virtualisation technology”.