Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Westpac signs IBM for another five years
Posted on 23-Nov-2010 09:21. | Tags Filed under: News.



IBM has signed a new five-year infrastructure services agreement with The Westpac Group. The new contract builds on the outsourcing agreement between the two organizations signed in 2000.

Peter Campbell, General Manager for IBM Global Technology Services in Australia & New Zealand, said, "Today's announcement signals IBM's continued commitment to enabling Westpac to become a market leader in technology enablement over the next five years. IBM's deep understanding of Westpac's business, coupled with our proven capability in delivering robust and flexible IT infrastructure solutions will enable the bank to maintain its focus on customers, people and productivity."

IBM will hold prime responsibility for the operation of the bank's key infrastructure services including services related to Westpac's new data center, mainframe, midrange, storage, desktop, print and security operations. The contract is built around improving service quality for bank staff and customers, lowering risk, increasing cost control and supporting Westpac's business agility.

"Westpac is pleased to continue to work closely with IBM as we transform our technology environment allowing us to introduce exciting new capabilities for our staff and customers," said, Bob McKinnon, Group Executive, Technology, Westpac Group. "Over the past two years, IBM and Westpac have worked closely together to improve system reliability and improve the customer experience. This new contract will enable us to sustain and build on those joint successes as we continue to leverage IBM's expertise, technology and knowledge of Westpac."

Glen Boreham, IBM Australia & New Zealand Managing Director, said, "IBM's relationship with Westpac has played a key role in the success of our local business over the last 10 years. This new agreement reinforces the quality and strength of our capability and the global expertise that IBM can offer to Australian businesses."

The contract was signed in New York on November 19, 2010 with Westpac CEO Gail Kelly and IBM Chairman and CEO Samuel J Palmisano present.



comments powered by Disqus




Trending now »

Hot discussions in our forums right now:

The President Of The USA - Who do you think?
Created by TimA, last reply by MikeB4 on 3-Dec-2016 11:11 (850 replies)
Pages... 55 56 57


'Quality' NZ news on the way?
Created by Rikkitic, last reply by Fred99 on 2-Dec-2016 10:40 (85 replies)
Pages... 4 5 6


NetFlix: Download and go
Created by jamesrt, last reply by PhantomNVD on 1-Dec-2016 22:16 (28 replies)
Pages... 2


Woooaaahh earthquake 2016-11-14
Created by Fred99, last reply by Pumpedd on 1-Dec-2016 11:50 (470 replies)
Pages... 30 31 32


Pike River - Seal or recovery?
Created by gzt, last reply by Dratsab on 2-Dec-2016 19:25 (40 replies)
Pages... 2 3


Christmas. Bah, humbug.
Created by Rikkitic, last reply by DarthKermit on 3-Dec-2016 11:00 (38 replies)
Pages... 2 3


Spark Ultra Fast Fibre MAX performance and discussion (Some might say Gigabit)
Created by Talkiet, last reply by firefuze on 3-Dec-2016 09:19 (52 replies)
Pages... 2 3 4


FS: NES Classic Mini - New and unopened
Created by thewanderingv, last reply by thewanderingv on 2-Dec-2016 22:47 (17 replies)
Pages... 2