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One in five adults in the UK has never sent an email
Posted on 28-Oct-2011 19:03. | Tags Filed under: News.

One in five (20%) adults in the UK has never sent an email, according to new research from BT’s Get IT Together campaign. The findings are released as Gabby Logan, who is fronting the campaign, is encouraging people to ‘Give an Hour’ this weekend to help someone send their first email - an important step to getting online.

Gabby, said: “I love being able to drop a friend a quick email to say ‘hi, hope you’re ok’. We take it for granted that everyone can use the internet but the reality is many people don’t know how to.

“The internet makes it quick and simple to stay in touch, make arrangements and keep up to date even if you live at different ends of the country. You can send instant messages, share photos and even video call. So if you know someone who isn’t online yet, why not use the extra hour this weekend to help them send their first email?”

The BT/ICM telephone poll of more than 2,000 adults found that of those already online four in ten (40%) have used email to reconnect with someone and more than half (53%) got back in touch using Facebook. Almost half (47%) of those who had lost touch with a close family member said they would like to reconnect with them*. Only about one in ten (9%) wanted to get back in touch with a former flame.

A lack of time and physical distance are often the cause of people losing touch. More than half (54%) of those surveyed said they had lost contact with someone because they didn’t have time to keep in touch. Almost half (46%) reported losing touch because their friend or family member had moved to another part of the country and 42% of those who had lost touch said distance prevented them reconnecting.

Around 9 million people in the UK still haven’t used the internet. BT, through it’s Get IT Together campaign, is committed to helping to get another 100,000 people online for the first time by the end of the London Olympic year. BT will also encourage and enable at least 10,000 people to become 'Digital Champions' helping and inspiring others to get online. As a leading partner of Race Online 2012, BT is supporting its ‘Give an Hour’ campaign, encouraging people to use the hour created by the clocks going back on 30th October to help someone get online.

Martha Lane Fox is the UK’s Digital Champion, and leads Race Online 2012, the national campaign to get everyone in the UK online by the Olympic year. Fox, said: “There are still 8.7 million people in the UK who’ve never made a free Skype call, explored and expanded their interests or got a great deal online. Yet, it’s impossible to imagine life without the web for anyone who uses it regularly”.

“We live in an age when ‘digital’ is a vital life skill: as basic as knowing how to read and write. 90% of new jobs require it: you’re 25% more likely to get work when you have web skills and once in work you’ll earn up to 10% more. It’s simply unacceptable that so many people are still unable to benefit from what the web can offer. BT’s commitment to get an extra 100,000 people online by the end of next year is just the kind of dedication we need to make the UK the first nation in the world where everyone can use the web."

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