Unisys Corporation has announced the availability of its Mobility Solutions Suite of services, designed to help organisations manage, secure and support mobile devices such as smartphones and tablets – as well as their applications – and lead to improved employee productivity and customer service.
The explosion in use of consumer devices is causing businesses and government agencies to rethink the way they serve a new generation of increasingly mobile employees and customers. CIOs and enterprise IT departments are quickly being forced to adopt cost-effective ways to manage and support mobile end users while maintaining the security of sensitive, mission-critical corporate data and resources.
“The mobility revolution is changing the way work gets done, and how people connect with data and with each other, and it’s changing what people expect from product and service providers, their employers and their governments,” said Terry Hartmann, vice president, global security solutions, Unisys. “Organisations need to move quickly to respond to these new requirements or risk being left behind. Our new services are designed to help reduce the complexity of enterprise mobile access, security and support and guide clients on how to take advantage of new opportunities to transform the user experience.”
Building on Unisys’ experience in providing end-user IT support as well as security and application modernisation services, Unisys Mobility Solutions help organisations address those challenges. Unisys consultants work with clients to assess their employees’ and customers’ mobile interactions; build an overall mobility framework; modernise and develop mobile applications; develop consistent policies for mobile device usage; manage access to enterprise data and resources to provide real-time support for end users on the go and help organisations plan for new growth opportunities.
Unisys consultants work with clients to assess how their employees and customers currently use mobile devices to interact with the enterprise and how the organisation could adapt its business processes to better serve mobile workers and clients. Unisys assessment services include an overview of the current state of the infrastructure including mobile device management (MDM) processes; a gap analysis that outlines specific threats and opportunities for improvement and a roadmap for closing the gaps and securely integrating mobile users into the enterprise.
Unisys MyWork Services for Mobile are subscription-based managed services designed to help an IT service desk operation improve the productivity and uptime of mobile end users through a dedicated and complete mobile device help desk. MyWork Services for Mobile enables IT support teams to enforce policies for managing mobile devices, minimise risk and enhance security for end users, and track mobile assets and data. The Unisys service provides dedicated support for mobile users without the need for clients’ IT organisations to buy or install on-premise MDM software, and eliminates the challenge for IT organisations to stay current with training on the growing matrix of mobile operating system options and devices.
“Protecting computing assets and confidential data is a huge challenge for CIOs and CISOs,” said Anand Pashupathy, general manager of Intel’s Anti-Theft Technology business unit. ”Intel® Anti-Theft Technology’s device and data protection technology gives those executives peace of mind by addressing the challenge head-on. Intel is excited that Unisys, with its strength in enterprise IT services, is making support for Intel® Anti-Theft Technology capabilities part of Unisys Mobility Solutions.”