foobar on computers, software and the rest of the world

More Apple madness (follow up)

, posted: 24-Apr-2010 07:10

Yesterday I wrote down my opinions about how Apple manages to successfully sell crappy products (with my own definition of 'crappy'). Specifically, I was bothered by how Apple treats customers and developers with contempt

In a very timely manner today I found this article here. It's the story of a kind soul who bought iPads and sent them to friends in those countries where they are not available yet. For his effort, he was banned from buying further iPads. He reached his 'lifetime limit'. Excuse me? He wanted to give Apple his money and they didn't want it?

Yesterday I wrote that Apple's rules are kafkaesque. Indeed, this exchange took place:

Guy #1 — “I’m sorry sir, but you have reached your lifetime limit of iPad purchases and will not be allowed to buy any more.”

Me (anticipating that statement) — “Is the iPad limit per person? Per credit card? Per household?”
Guy #1 — “All I can say is that you have reached your lifetime limit.”
Me (suddenly realizing what he’s saying) — “Wait, what? Lifetime? What does that mean?”
Guy #1 — “All I can say is that you have reached your lifetime limit of iPads and will not be allowed to buy any more.”


Me — “Ok buddy, I’m not going to make a scene so I’m leaving. How many iPads is the limit by the way?”
Guy #1 — “That information is not available.”

So in other words: There are rules, you broke them, but we don't tell you what those rules are?

Why anyone puts up with this is beyond me. 


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Comment by johnr, on 25-Apr-2010 11:33

Bahahahaha that is very sad if its true!

Comment by timestyles, on 26-Apr-2010 19:08

Apple is very Soviet.

Comment by rassnor, on 27-Apr-2010 16:24

When apple comes out with a new model of ipad, can you not buy it?
Out of curiosity, how would they track such information? Is it stored centrally? Within New Zealand? On a store by store basis?

I wonder if the guy who refused the sale gets paid on commission...

Comment by Asmodeus, on 28-Apr-2010 11:12

IMO Apple is for morons with a bit of spare money

Comment by revolushn, on 16-Jul-2010 12:44

Wouldn't this be to do with Grey Marketing? Which I know in itself is not illegal but doesn't really help anyone but the person making the bulk purchase.
On another note, when you go into a supermarket and it says "limit three per person" why not complain about this? If you took four to the counter, they would refuse you.
The guy in question could go to a store and buy one anonymously over the counter - he just reached his over the phone limit I would assume (they would have name and address for delivery). 
All this of course is my assumption :)

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New Zealand

  • Who I am: Software developer and consultant.
  • What I do: System level programming, Linux/Unix. C, C++, Java, Python, and a long time ago even Assembler.
  • What I like: I'm a big fan of free and open source software. I'm Windows-free, running Ubuntu on my laptop. To a somewhat lesser degree, I also follow the SaaS industry.
  • Where I have been: Here and there, all over the place.

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