Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



148 posts

Master Geek
+1 received by user: 6


Topic # 112437 8-Dec-2012 21:15 Send private message

I'm not familiar with Sky TV's services, don't have TV myself, but wanted to pass on a query from a friend. They spend a few months out of the country so don't always have Sky hooked up. When firing it up again, they got the usual multitude of channels but then after a little while could only get channels 1,2,3 plus RadioNZ/Concert I think. Would that mean the subscription has expired? Or would it be some sort of OTA update of some sort?

Create new topic
955 posts

Ultimate Geek
+1 received by user: 32

Subscriber

  Reply # 729102 8-Dec-2012 21:26 Send private message

Have they called SKY to check their account details / subscription package etc?

mjb

922 posts

Ultimate Geek
+1 received by user: 21

Trusted

  Reply # 729108 8-Dec-2012 21:49 Send private message

If they have their decoder off for long enough, they can miss the EMM's issued via Satellite that keeps their smart card up to date and valid.

Leaving the decoder on for a good length of time (not sure exactly how long it is between EMM's - but could be anywhere from 1 to lots of days - someone else will know more about this than me) will hopefully get them working again, but if it has been long enough, they'll need to contact SKY and get them to re-send an update (the CSR can do this - just explain to them that the decoder has been off for X months, and the non-FTA channels are no longer working).

Happy to be corrected by the more knowledgeable folk!




contentsofsignaturemaysettleduringshipping



148 posts

Master Geek
+1 received by user: 6


  Reply # 729296 9-Dec-2012 15:29 Send private message

Thanks for the input, they're still getting their phone and stuff hooked up again. Will see how it goes.

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Hierarchy of a mistake: Gerry Brownlee
Created by joker97, last reply by sir1963 on 25-Jul-2014 17:03 (57 replies)
Pages... 2 3 4


MH 17 "shot down" all dead
Created by joker97, last reply by ScuL on 24-Jul-2014 21:40 (203 replies)
Pages... 12 13 14


Geekzone giveaway: Thecus N2310 NAS
Created by freitasm, last reply by kiwiyan on 25-Jul-2014 15:42 (83 replies)
Pages... 4 5 6


Is chorus going to deliberately slow adsl internet down
Created by rugrat, last reply by Ragnor on 25-Jul-2014 15:52 (49 replies)
Pages... 2 3 4


Sickening floral smell in car, What next?
Created by TimA, last reply by Journeyman on 25-Jul-2014 16:39 (41 replies)
Pages... 2 3


Huge Fuss, didn't even make it a year.
Created by networkn, last reply by Glassboy on 22-Jul-2014 19:50 (121 replies)
Pages... 7 8 9


Skinny's new aggressive ad campaign
Created by Yabanize, last reply by Yabanize on 22-Jul-2014 23:35 (52 replies)
Pages... 2 3 4


Giving notice
Created by IlDuce, last reply by kharris on 24-Jul-2014 17:36 (15 replies)


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.