Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



137 posts

Master Geek
+1 received by user: 2


Topic # 112437 8-Dec-2012 21:15 Send private message

I'm not familiar with Sky TV's services, don't have TV myself, but wanted to pass on a query from a friend. They spend a few months out of the country so don't always have Sky hooked up. When firing it up again, they got the usual multitude of channels but then after a little while could only get channels 1,2,3 plus RadioNZ/Concert I think. Would that mean the subscription has expired? Or would it be some sort of OTA update of some sort?

Create new topic
934 posts

Ultimate Geek
+1 received by user: 29

Subscriber

  Reply # 729102 8-Dec-2012 21:26 Send private message

Have they called SKY to check their account details / subscription package etc?

mjb

922 posts

Ultimate Geek
+1 received by user: 21

Trusted
Subscriber

  Reply # 729108 8-Dec-2012 21:49 Send private message

If they have their decoder off for long enough, they can miss the EMM's issued via Satellite that keeps their smart card up to date and valid.

Leaving the decoder on for a good length of time (not sure exactly how long it is between EMM's - but could be anywhere from 1 to lots of days - someone else will know more about this than me) will hopefully get them working again, but if it has been long enough, they'll need to contact SKY and get them to re-send an update (the CSR can do this - just explain to them that the decoder has been off for X months, and the non-FTA channels are no longer working).

Happy to be corrected by the more knowledgeable folk!




contentsofsignaturemaysettleduringshipping



137 posts

Master Geek
+1 received by user: 2


  Reply # 729296 9-Dec-2012 15:29 Send private message

Thanks for the input, they're still getting their phone and stuff hooked up again. Will see how it goes.

Create new topic








Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when new jobs are posted to our jobs board:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Forms of government for New Zealand
Created by charsleysa, last reply by Kyanar on 18-Apr-2014 20:55 (98 replies)
Pages... 5 6 7


MH370 - Call for Search & Rescue Help
Created by DS248, last reply by Sideface on 17-Apr-2014 17:28 (735 replies)
Pages... 47 48 49


galaxy s4 now on 4.4.2
Created by nzrock, last reply by timmmay on 19-Apr-2014 08:44 (52 replies)
Pages... 2 3 4


why does the tax payer have to pay for the prince and princess' 6 star holiday?
Created by joker97, last reply by Geektastic on 17-Apr-2014 15:49 (67 replies)
Pages... 3 4 5


Snap suffering Trans-Tasman congestion 18/04?
Created by Lias, last reply by NonprayingMantis on 19-Apr-2014 00:05 (26 replies)
Pages... 2


Help ! Home business connection and VDSL dead. yikes.
Created by Scotsman, last reply by Scotsman on 17-Apr-2014 21:10 (26 replies)
Pages... 2


Free connection to Ultra Fibre not true
Created by kapitikarl, last reply by cbrpilot on 15-Apr-2014 13:24 (27 replies)
Pages... 2


TVNZ on Demand Jailbreak Detection
Created by TranceManNZ, last reply by hio77 on 18-Apr-2014 20:25 (12 replies)


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.