When he sets the igloo hdmi audio setting to Dolby the volume control on the igloo remote has no effect on the volume( mute button doesn't mute either )
However when he changes the igloo hdmi audio setting to Stereo Pcm he can use the igloo remote to control the volume again
Couple of questions-
Why does this happen?
Is there any sound quality loss from switching to stereo pcm from dolby?
One other thing. How can he check to see if he still has the free 30 day channel pack so he knows when it expires?