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Forums › Sky and IGLOO › mySky HD Atmospheric Conditions but another decoder works


34 posts

Geek

Trusted
Topic # 114131 9-Feb-2013 18:07 Send private message

Hi guys,

I shifted house and now get the dreaded Atmospheric Conditions message.

I've tried the inputs on the back and I've tried changing the LNB frequency to no avail.

However, I borrowed my neighbour's decoder and it works sweet.

Anyone have any ideas?

Thanks

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957 posts

Ultimate Geek

Subscriber
  Reply # 758773 9-Feb-2013 20:34 Send private message

Define what you mean by "tried changing". By default a user can not access the service menu items to change lnb setting. You need to know the appropriate pin code.




Ross
ADSL2+ sync (Kbps): 11577/945, attenuation (dB): 33.0/16.9, Noise margin (dB): 11.5/11.5

86 posts

Master Geek
  Reply # 758780 9-Feb-2013 20:44 Send private message

You pay good money to Sky call them to sort it out.



34 posts

Geek

Trusted
  Reply # 758783 9-Feb-2013 20:51 Send private message

Hi guys,

I followed the instructions on another post to access the installation menu and tried switching between 1075 and 1130.

Oddly enough, the EPG seems to update OK.

Sky can't get a tech here until Wednesday, so I'm hoping I can sort it before then :)

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