This used to happen every 6-8 months or so and when I phoned Sky they said just unplug the decoder for 30 seconds and then plug it back in.
This does fix the problem, but why does it happen in the first place??
it has happened 3 times in the last 3 weeks - and I tape a program for my wife every day and it's a pain when she goes to watch it and it is in green & purple!
the friendly people at Sky just said "turn the unit off for 30 seconds"- and that's all very well, but they couldn't tell me why the problem occours in the first place.
anyont know why this happens - and if there is anything we can do to prevent it??
thanks in advance!