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152 posts

Master Geek
+1 received by user: 1


Topic # 98207 26-Feb-2012 20:30 Send private message

Only just got My Sky a week ago and have found in two cases this week some sports when I set to record its cut the last 15min in one case (NZ vs SA 20/20 cricket) and with the NBA all star event today missed last 5 mins of the event.

Is this normal becasue its very anoying. I have it setup to automatic in recording setup for "add to end of recording". Should I change it to 10 min?

I just dont want to loose the end of live sports events if they run slightly long.

Or is only safe way to also record the show on after the event I want to watch.   

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1979 posts

Uber Geek
+1 received by user: 319

Subscriber

  Reply # 587068 26-Feb-2012 20:41 Send private message

Yup it's normal. And it's a pain in the ass. I have taken it upon myself to ring them atleast once a week and annoy someone about it. Gonna step it up and ring every day though. Takes a couple of tries to get through to a person instead of going on hold though lol. We pay $25 extra for this s**t and it doesnt work!!

There is the 'Extend 20 (or 10?) minutes' function. Pretty much have to use it every time I have found.

620 posts

Ultimate Geek
+1 received by user: 68


  Reply # 587085 26-Feb-2012 20:59 Send private message

bbunnys: Only just got My Sky a week ago and have found in two cases this week some sports when I set to record its cut the last 15min in one case (NZ vs SA 20/20 cricket) and with the NBA all star event today missed last 5 mins of the event.


For live sports events you've basically always got to hit the red "Extend Recording" (adds 20 mins),  for instance the 20/20 at Eden Park got delayed by at least 5 minutes at the start, slow play etc can extend that out quite a bit...  (Sometimes it's also because Sky can't be bothered extending an international broadcast).

2864 posts

Uber Geek
+1 received by user: 33

Trusted

  Reply # 587088 26-Feb-2012 21:13 Send private message

But why can't they send a signal over the air to tell MySky when a show starts/ends? Oh, wait, that will mean they have to develop something.




You can never have enough Volvos!


1647 posts

Uber Geek
+1 received by user: 161


  Reply # 587097 26-Feb-2012 21:32 Send private message

they usually do it with live sports, they did it this weekend with the golf , they kept putting the end time back until it finished about 35 minutes past scheduled time and it recorded until the new time.



152 posts

Master Geek
+1 received by user: 1


  Reply # 587174 27-Feb-2012 07:10 Send private message

Oh well at least its not just me. But thats pretty stupid on Skys part when you are paying for a preimum product and the reason I have it is to record live events when im not home.

Hopefully they come up with a way to fix it. But will just record live events longer to make sure I get them all from now on. 

Better add a few hours onto record time for the Daytona 500 today as looks like its going to be a rain delayed race :-)

90 posts

Master Geek
+1 received by user: 2


  Reply # 587292 27-Feb-2012 12:15 Send private message

My sky is set up to automatically add 10 minutes recording time to the scheduled finish of the programme. Touch wood I have not missed an ending in the 3 years that I have had My Sky 

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