Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




635 posts

Ultimate Geek
+1 received by user: 32
Inactive user


Topic # 113971 3-Feb-2013 14:18 Send private message

Hi Guys,

Anyone got a customer with Woosh and Office 365?

I have a customer who cant login to portal.microsoftonline.com but can login to hknprd0210.out.com.

I changed the DNS on the customers computer to google (8.8.8.8) and I can get in fine.

Anyone else?

-Al

Create new topic
3676 posts

Uber Geek
+1 received by user: 355

Moderator
Trusted
Subscriber

  Reply # 755080 3-Feb-2013 14:56 Send private message

Have you logged a service request with Office 365 support? They're really good at responding.

Infrastructure Geek
4015 posts

Uber Geek
+1 received by user: 183

Trusted
Microsoft NZ
Subscriber

  Reply # 755258 3-Feb-2013 22:23 Send private message

no problems here. log a ticket with o365 as gehenna suggests.

if the problem goes away by changing the DNS servers, then its likely that the problem is not with the routing - more likely a cached dns entry somewhere. you can always first try flushing the local dns cache on a client by running the "ipconfig /flushdns" command from the (admin) command prompt.




Technical Evangelist
Microsoft NZ
about.me/nzregs
Twitter: @nzregs


Just A Geek, Google TC
2239 posts

Uber Geek
+1 received by user: 370

Trusted
Subscriber

  Reply # 755267 3-Feb-2013 22:44 Send private message

From their machine using Woosh's DNS can you ping portal.microsoftonline.com and get a proper result.

There was a bug/feature in BIND as a Name server a while back which meant you could not look up portal.microsoftonline.com due to the way microsoft was doing their DNS..

Create new topic






Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

PC brands plan survival tactics
Posted 27-Jul-2016 15:12


CheckIT finds the data rat in your ranks
Posted 27-Jul-2016 10:14


Law School to launch new ICT Law Centre
Posted 26-Jul-2016 20:18


Verizon to acquire Yahoo's operating business
Posted 25-Jul-2016 23:45


Smartwatches a geek ghetto
Posted 25-Jul-2016 08:52


Best cloud storage plans — 2016
Posted 22-Jul-2016 15:52



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.