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94 posts

Master Geek


Topic # 108941 9-Sep-2012 19:19 Send private message

Hi All,

I would like to introduce myself first, I am Ramy and I work for nakedplus (also have shares in the company). 

I will do my best to answer any questions on Geekzone related to nakedplus (in a timely fashion), and also provide advise when I can. 

nakedplus is a new startup service provider, focusing on customer service & experienceing while providing products that use the internet.

We would love to hear if new mobile plans were to come out, what would YOU like?!


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597 posts

Ultimate Geek

Trusted

  Reply # 683572 9-Sep-2012 20:45 Send private message

The popup webchat on your website is a bit creepy. "Hi I'm a real person, anything I can help you with" - was very tempted to ask them a math problem just to see ^~

Anyway, in answer to your question: the ability to alter the plan with slider bars for each component would be a major step forward in business here. For example, I set my plan at say 1000 mb a month, 200 texts a month and 30 minutes and it tells me how much it would cost, if it's a bit much I can slide the bar down to 900mb etc etc. That way you could have just the 1 plan system, and customers can set it so they can get exactly the plan that they need.

Visual voicemail and/or voicemail access included in plan costs would be epic. 

Anyway, hope that feedback helps get this discussion rolling in a way that's useful to you. Welcome to Geekzone!

~Cru




Homebuilt High Performance Desktop - Windows 8 Professional (x64)
HTC 8S: Windows Phone 8
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EVE Online: Crucias Soulrender
PSN: CruciasNZ
Steam: Lienhart2005

42 posts

Geek


  Reply # 683574 9-Sep-2012 20:55 Send private message

Plans with data but not many text or calls.



94 posts

Master Geek


  Reply # 683581 9-Sep-2012 21:27 Send private message

CruciasNZ: The popup webchat on your website is a bit creepy. "Hi I'm a real person, anything I can help you with" - was very tempted to ask them a math problem just to see ^~


Lol. Go Ahead, test them! 

CruciasNZ: Anyway, in answer to your question: the ability to alter the plan with slider bars for each component would be a major step forward in business here. For example, I set my plan at say 1000 mb a month, 200 texts a month and 30 minutes and it tells me how much it would cost, if it's a bit much I can slide the bar down to 900mb etc etc. That way you could have just the 1 plan system, and customers can set it so they can get exactly the plan that they need.


you mean like our current signup page for Internet & phone? http://www.nakedplus.co.nz/forms/signupInternetPhone.htm Good thinking! Will keep that in mind.

 CruciasNZ: Visual voicemail and/or voicemail access included in plan costs would be epic. 


Noted, thanks!

 CruciasNZ: Anyway, hope that feedback helps get this discussion rolling in a way that's useful to you. Welcome to Geekzone!

~Cru


It sure does. Thanks so much.



94 posts

Master Geek


  Reply # 683582 9-Sep-2012 21:28 Send private message

sbaird: Plans with data but not many text or calls.


Thanks for feedback.
How much data, and how much would you be willing to pay? (fair price)

16849 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 683596 9-Sep-2012 22:02 Send private message

CruciasNZ: Anyway, in answer to your question: the ability to alter the plan with slider bars for each component would be a major step forward in business here. For example, I set my plan at say 1000 mb a month, 200 texts a month and 30 minutes and it tells me how much it would cost, if it's a bit much I can slide the bar down to 900mb etc etc. That way you could have just the 1 plan system, and customers can set it so they can get exactly the plan that they need.

Visual voicemail and/or voicemail access included in plan costs would be epic. 



Presumably they'll just be using the telcoinabox wholesale service - if they are you're not going to see any of this.





*Need help configuring your Linksys ATA or IP Phones for New Zealand? Check my blog post



94 posts

Master Geek


  Reply # 683601 9-Sep-2012 22:08 Send private message

sbiddle:
CruciasNZ: Anyway, in answer to your question: the ability to alter the plan with slider bars for each component would be a major step forward in business here. For example, I set my plan at say 1000 mb a month, 200 texts a month and 30 minutes and it tells me how much it would cost, if it's a bit much I can slide the bar down to 900mb etc etc. That way you could have just the 1 plan system, and customers can set it so they can get exactly the plan that they need.

Visual voicemail and/or voicemail access included in plan costs would be epic. 



Presumably they'll just be using the telcoinabox wholesale service - if they are you're not going to see any of this.



Innovation is what this market needs, and we are thinking the same. Love the ideas, keep them coming. 

42 posts

Geek


  Reply # 683611 9-Sep-2012 22:34 Send private message

RamyElbeltagi:
sbaird: Plans with data but not many text or calls.


Thanks for feedback.
How much data, and how much would you be willing to pay? (fair price)


Maybe 512MB-2GB 50-100 Text and 30min calls, for about $15-30 would be good.



94 posts

Master Geek


  Reply # 683617 9-Sep-2012 22:45 Send private message

sbaird:
RamyElbeltagi:
sbaird: Plans with data but not many text or calls.


Thanks for feedback.
How much data, and how much would you be willing to pay? (fair price)


Maybe 512MB-2GB 50-100 Text and 30min calls, for about $15-30 would be good.


Thanks for the feedback. Keep it coming.

Baby Get Shaky!
816 posts

Ultimate Geek

Subscriber

  Reply # 683890 10-Sep-2012 15:03 Send private message

Not entirely related but I notice you sell the BELKIN N300 on your website. Have they resolved the issues with this connecting to Xbox Live? In the very short space that I owned one it proved to be most unreliable with wifi connectivity issues.

Otherwise I'm all for small business giving it a go! It wouldn't seem unreasonable considering the market at present to expect 512mb/200 texts/30-60 mins for the $19-29 mark, Casual or fixed term.

Good luck!

ajw

883 posts

Ultimate Geek


  Reply # 684081 10-Sep-2012 20:13 Send private message

RamyElbeltagi: Hi All,

I would like to introduce myself first, I am Ramy and I work for nakedplus (also have shares in the company). 

I will do my best to answer any questions on Geekzone related to nakedplus (in a timely fashion), and also provide advise when I can. 

nakedplus is a new startup service provider, focusing on customer service & experienceing while providing products that use the internet.

We would love to hear if new mobile plans were to come out, what would YOU like?!



Similar pricing as offered by this new start up.

www.flip.co.nz 

71 posts

Master Geek


  Reply # 684109 10-Sep-2012 21:11 Send private message

ur website is a bit confusing, too many things u r getting into
plus tv seems interesting, although it says foreign tv but on the channel list it's just full of arabic channels
im not too sure how many arabic r in nz
anyway back to topic , for mobile plan
i think more national data with no calling or txt....maybe a little bit of calling but definitely no text
we r in era of smartphones, included text has NO value to customers

13478 posts

Uber Geek

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Vodafone NZ
Subscriber

Reply # 684116 10-Sep-2012 21:30 Send private message

dannywii: included text has NO value to customers


Are you kidding??




Systems Engineer Vodafone NZ

https://community.vodafone.co.nz/



94 posts

Master Geek


  Reply # 684259 11-Sep-2012 10:47 Send private message

kingjj: Not entirely related but I notice you sell the BELKIN N300 on your website. Have they resolved the issues with this connecting to Xbox Live? In the very short space that I owned one it proved to be most unreliable with wifi connectivity issues.


Will feedback to our technical team.

kingjj:Otherwise I'm all for small business giving it a go! It wouldn't seem unreasonable considering the market at present to expect 512mb/200 texts/30-60 mins for the $19-29 mark, Casual or fixed term.

Good luck!


Thanks! We look forward to bringing innovative plans to the market.



94 posts

Master Geek


  Reply # 684260 11-Sep-2012 10:48 Send private message

ajw: 

Similar pricing as offered by this new start up.

www.flip.co.nz 


What about their pricing/plans do you like the most?



94 posts

Master Geek


  Reply # 684262 11-Sep-2012 10:52 Send private message

dannywii: ur website is a bit confusing, too many things u r getting into


plus tv seems interesting, although it says foreign tv but on the channel list it's just full of arabic channels
im not too sure how many arabic r in nz


Have forwarded your feedback to our team. Thanks!

dannywii: anyway back to topic , for mobile plan
i think more national data with no calling or txt....maybe a little bit of calling but definitely no text
we r in era of smartphones, included text has NO value to customers


Interesting; just national data. How much would you use? (and how much do you think is a fair price for that?)

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