Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



11 posts

Geek


Topic # 104089 14-Jun-2012 16:39 Send private message

Hi

I thought fantastic, Skinny sounds so great. Read through the website - saw where it said they needed 4 hours to transfer the number from my old provider to them. Cool. Went down and got a SIM card, registered it etc.

Then filled in the online form to transfer the number and then grrrrrr. I called them to see if I'd done it correctly and got straight through - still feeling good and they told me that ummmm if I hadn't received a call by 3 then it couldn't be done today. grrrrrrrrrrrrrr. I applied in plenty of time ie before the 4 hours was up....

THe nice man on the phone said the port thingy guys were very busy...grrrrrrrr....then put in on the website,

So now I have to swap SIMS to check if I've received any texts using my old SIM....not an easy job....and I'm working tomorrow so probably won't pick up the call - double grrrrrr.

Oh well I just vented,

Create new topic
271 posts

Ultimate Geek
+1 received by user: 20

Trusted
Skinny

  Reply # 641308 15-Jun-2012 12:47 Send private message

nictim: Hi

I thought fantastic, Skinny sounds so great. Read through the website - saw where it said they needed 4 hours to transfer the number from my old provider to them. Cool. Went down and got a SIM card, registered it etc.

Then filled in the online form to transfer the number and then grrrrrr. I called them to see if I'd done it correctly and got straight through - still feeling good and they told me that ummmm if I hadn't received a call by 3 then it couldn't be done today. grrrrrrrrrrrrrr. I applied in plenty of time ie before the 4 hours was up....

THe nice man on the phone said the port thingy guys were very busy...grrrrrrrr....then put in on the website,

So now I have to swap SIMS to check if I've received any texts using my old SIM....not an easy job....and I'm working tomorrow so probably won't pick up the call - double grrrrrr.

Oh well I just vented,


I'm really sorry to hear that you haven't had a great start to Living Skinny.  Whilst I realise it will be too late for you, we are developing an automated porting system which will have them flying through.  I will PM you to get some details so that I can check yours gets completed OK.  cheers  Paul


BDFL
49530 posts

Uber Geek
+1 received by user: 4376

Administrator
Trusted
Geekzone
Subscriber

  Reply # 641312 15-Jun-2012 12:48 Send private message

The OP posted roughly 20 hours ago. An update with the current status would be good.








375 posts

Ultimate Geek
+1 received by user: 2


  Reply # 641609 15-Jun-2012 20:35 Send private message

it takes 2 days to get my number ported last week
the CSR called and told me the time when the port will happened
and emailed me afterwards when the porting process is over
Even through the porting time is a bit long, but no complaints over the service I received, quite happy with that.




Cheapest Online Bookstore Free Worldwide Delivery

http://www.bookdepository.com/?a_aid=lhou021
 
MOBILE: Motorola G (Official 4.4.2)
TABLET: Samsung Galaxy tablet + Asus VivoTab Windows 8.1
OTHER: Asus laptop + Samsung ChromeBook

BDFL
49530 posts

Uber Geek
+1 received by user: 4376

Administrator
Trusted
Geekzone
Subscriber

  Reply # 641610 15-Jun-2012 20:36 Send private message

OP, do you have an update on this please?




784 posts

Ultimate Geek
+1 received by user: 3


  Reply # 641713 16-Jun-2012 09:00 Send private message

wanghou168: it takes 2 days to get my number ported last week
the CSR called and told me the time when the port will happened
and emailed me afterwards when the porting process is over
Even through the porting time is a bit long, but no complaints over the service I received, quite happy with that.


This was my experience too, additionally I received a text saying the new number was all go. Happiness filled with the process.

BDFL
49530 posts

Uber Geek
+1 received by user: 4376

Administrator
Trusted
Geekzone
Subscriber

  Reply # 641714 16-Jun-2012 09:12 Send private message

nictim: I thought fantastic, Skinny sounds so great. Read through the website - saw where it said they needed 4 hours to transfer the number from my old provider to them. Cool. Went down and got a SIM card, registered it etc.


Number portability in all operators take time. Sure, mine was ported from Vodafone to Telecom is half day. My wife's number from Vodafone to 2degrees took a couple of hours only.

But Skinny is very clear in their website:


We have quite a few people wanting to live Skinny but bring their old number over, so right now it'll be 2-3 working days before we get in touch with you to confirm the details. We're trying to go as fast as we can, promise. 


Where was the four hours estimate reference?








11 posts

Geek


  Reply # 641722 16-Jun-2012 10:18 Send private message

No response yet accept from Paul, so more than a little disappointment.

For a great deal, this lets the side down.

I so want Skinny, I doesn't my old number. Partner has cancer so I really need it my old number.

1037 posts

Uber Geek
+1 received by user: 19

Trusted

  Reply # 641735 16-Jun-2012 10:47 Send private message

freitasm:
nictim: I thought fantastic, Skinny sounds so great. Read through the website - saw where it said they needed 4 hours to transfer the number from my old provider to them. Cool. Went down and got a SIM card, registered it etc.


Number portability in all operators take time. Sure, mine was ported from Vodafone to Telecom is half day. My wife's number from Vodafone to 2degrees took a couple of hours only.

But Skinny is very clear in their website:


We have quite a few people wanting to live Skinny but bring their old number over, so right now it'll be 2-3 working days before we get in touch with you to confirm the details. We're trying to go as fast as we can, promise. 


Where was the four hours estimate reference?



The website does say they are busy and it may take 2-3 working days to get in touch.
Then from that time it could take 2-4 hrs.
So I  suspect they hadnt got in touch officially to say they were about to port ??
Does that sound correct??





GZMCC. Nokia Lumia 1020,Galaxy Note 3, Asus Vivo Tab RT, Cam Am Spyder RS. Samsung Galaxy Gear



11 posts

Geek


  Reply # 641897 16-Jun-2012 19:12 Send private message

Living Skinny is on to it. Thanks.

I never saw anything that said 2-3 days. I only saw 4 business hours. I did call them and the man on the line said the porting people were busy but that they would call me after 9 on Friday. That didn't happen so I turned here.

Will let everyone know when it happens. I wouldn't be so precious about my old number but my partner has cancer and the old number is the emergency contact.

Cheers






11 posts

Geek


  Reply # 642066 17-Jun-2012 12:40 Send private message

Yay..............I received an email just now to say it was all up and running.

Thanks Living Skinny. I appreciate it. I wasn't expecting anything until a call came in like the man said on Thursday but hey presto an email came today.

Skinny is such a great idea. So easy. My 80 year old Mum is going on it.

Thank you Skinny team for sorting it.

I guess I was comparing it two the two hours I waiting when switching from another provider to another provider before Skinny was born.

271 posts

Ultimate Geek
+1 received by user: 20

Trusted
Skinny

  Reply # 642096 17-Jun-2012 14:01 Send private message

nictim: Yay..............I received an email just now to say it was all up and running.

Thanks Living Skinny. I appreciate it. I wasn't expecting anything until a call came in like the man said on Thursday but hey presto an email came today.

Skinny is such a great idea. So easy. My 80 year old Mum is going on it.

Thank you Skinny team for sorting it.

I guess I was comparing it two the two hours I waiting when switching from another provider to another provider before Skinny was born.


Good to see you're sorted Cool cheers  Paul.




11 posts

Geek


  Reply # 642098 17-Jun-2012 14:13 Send private message

I'll certainly be yakking to anyone I can about the great service Skinny offers.

I know a lot of first year uni students so they are in for a yak.

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Does NZ need better gun laws?
Created by mattwnz, last reply by heylinb4nz on 2-Sep-2014 16:23 (104 replies)
Pages... 5 6 7


Warning: Rage Ahead - Campbell Live and childhood poverty
Created by kawaii, last reply by rhy7s on 2-Sep-2014 18:42 (103 replies)
Pages... 5 6 7


What tyre brand/model to look at ?
Created by Mark, last reply by TimA on 2-Sep-2014 18:27 (31 replies)
Pages... 2 3


VideoEZY OnDemand
Created by Andib, last reply by networkn on 2-Sep-2014 14:30 (57 replies)
Pages... 2 3 4


Judith Collins: I am resigning
Created by Presso, last reply by gzt on 2-Sep-2014 11:42 (109 replies)
Pages... 6 7 8


Cirque du Soleil Cellphone Hijack
Created by myopinion, last reply by PhantomNVD on 1-Sep-2014 18:01 (21 replies)
Pages... 2


Orcon Global Mode launched
Created by freitasm, last reply by shk292 on 1-Sep-2014 11:32 (132 replies)
Pages... 7 8 9


Lightbox press event release
Created by freitasm, last reply by IcI on 30-Aug-2014 17:54 (562 replies)
Pages... 36 37 38



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.