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192 posts

Master Geek


Topic # 107426 11-Aug-2012 09:04 Send private message


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192 posts

Master Geek


  Reply # 670908 11-Aug-2012 09:07 Send private message

Anyone else experiencing problems? I'm in chch and haven't been able to use 3g or any sort. Waiting for skinny support to open to lodge issue

16527 posts

Uber Geek
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Vodafone NZ

  Reply # 670913 11-Aug-2012 09:26 Send private message

You could try FaceBook




610 posts

Ultimate Geek
+1 received by user: 34


  Reply # 670934 11-Aug-2012 10:19 Send private message

same problem here...and not the first time its happened either

65 posts

Master Geek


  Reply # 670937 11-Aug-2012 10:34 Send private message

out since yesterday evening, really annoying as at the moment skinny is my only data connection. Seems like it happens every week now... last time they gave us an extra 5k texts, talk about meaningless. I've already got your 2k plan, which is effectively unlimited, and surely given that the account spends most money on data they can automate their "sorry we suck" bribe to give the account holder something useful?


I drove from Dunedin to Queenstown this morning, nary a byte anywhere. No tweet, message or note on the website about the problem...

610 posts

Ultimate Geek
+1 received by user: 34


  Reply # 670941 11-Aug-2012 10:46 Send private message

seems to be working again now....still not good enough

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Uber Geek
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Subscriber

  Reply # 670942 11-Aug-2012 10:57 Send private message

mattbush: seems to be working again now....still not good enough


Maybe try another provider?





65 posts

Master Geek


  Reply # 670943 11-Aug-2012 11:09 Send private message

working again...
@zeon, if you have 850/2100 phone your only choices are xtra/skinny or 2º. 2º has shocking speeds were I'm @, and drops to 2G all the time. So, really, there's only one viable provider... But, 2º is starting to look better and better. even with their craptacular network.

610 posts

Ultimate Geek
+1 received by user: 34


  Reply # 670950 11-Aug-2012 11:21 Send private message

Zeon:
mattbush: seems to be working again now....still not good enough


Maybe try another provider?


Skinny is actually XT so I dont quite understand why Skinny can go down and not XT...maybe Vodafone will come up with a good deal for all their Telstra customers soon :P

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Uber Geek
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Vodafone NZ

  Reply # 670951 11-Aug-2012 11:23 Send private message

mattbush:
Zeon:
mattbush: seems to be working again now....still not good enough


Maybe try another provider?


Skinny is actually XT so I dont quite understand why Skinny can go down and not XT...maybe Vodafone will come up with a good deal for all their Telstra customers soon :P


Skinny has it's own backend elements as I understand like IN , MMSC , SMSC , Voicemail platform

Skinny quote me if I am incorrect




303 posts

Ultimate Geek
+1 received by user: 21

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Skinny

  Reply # 670952 11-Aug-2012 11:25 Send private message

consolation: working again...
@zeon, if you have 850/2100 phone your only choices are xtra/skinny or 2º. 2º has shocking speeds were I'm @, and drops to 2G all the time. So, really, there's only one viable provider... But, 2º is starting to look better and better. even with their craptacular network.


Hi it is back now.  As the new kid on the block we are still fine tuning some of our processes and systems but we've identified what happened and are putting plans in place to stop it happening again. Cheers Paul.

65 posts

Master Geek


  Reply # 670962 11-Aug-2012 11:57 Send private message

It would be nice if you could let you customers know... So we don't waste time trying to fix things at our end.

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