Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Buying anything on Amazon? Please use the Geekzone Amazon aff link.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 


144 posts

Master Geek
+1 received by user: 4


  Reply # 629280 23-May-2012 08:29 Send private message

I've now had two instances where people were unable to call a Skinny number from their landline. In the first case I asked what happened and she told me it would start beeping before she finished dialling the number. This was not a home number but a call from a business. The 2nd case was Auckland Uni trying to call my wife, so wasn't able to get details. Could there be some sort compatibility issue with some digital phone systems?


16656 posts

Uber Geek
+1 received by user: 1468

Trusted
Vodafone NZ

  Reply # 629284 23-May-2012 08:42 Send private message

Monza: I've now had two instances where people were unable to call a Skinny number from their landline. In the first case I asked what happened and she told me it would start beeping before she finished dialling the number. This was not a home number but a call from a business. The 2nd case was Auckland Uni trying to call my wife, so wasn't able to get details. Could there be some sort compatibility issue with some digital phone systems?



The issue is not on the skinny / Telecom network, The issue is the A party PBX / Landline provider has not setup digit analysis for the new Skinny number range, Advise the end users to speak to the PBX support team or there service provider

Number ranges are on http://www.nad.org.nz/

John






144 posts

Master Geek
+1 received by user: 4


  Reply # 631796 29-May-2012 08:21 Send private message

LivingSkinny:
Monza: Both myself and guy at work do not receive a txt alert when reach 100% of data usage.


Hi for data we send out a notification when you get to 80%.  It is hard to trigger a text notification at exactly 100% so better that we give you a bit of advance warning that you are approaching the limit.  Cheers Paul



The 80% notification seems to arrive in almost real time when the threshhold is reached, would it not be possible to send another one at 95% or 99%? I'm on the 600MB data plan, when I reach 80% I still have over 100MB left but then have to keep checking to make sure I stay under...

307 posts

Ultimate Geek
+1 received by user: 24

Trusted
Skinny

  Reply # 631876 29-May-2012 10:54 Send private message

Monza:
LivingSkinny:
Monza: Both myself and guy at work do not receive a txt alert when reach 100% of data usage.


Hi for data we send out a notification when you get to 80%.  It is hard to trigger a text notification at exactly 100% so better that we give you a bit of advance warning that you are approaching the limit.  Cheers Paul



The 80% notification seems to arrive in almost real time when the threshhold is reached, would it not be possible to send another one at 95% or 99%? I'm on the 600MB data plan, when I reach 80% I still have over 100MB left but then have to keep checking to make sure I stay under...


Hmmm, I see your point.  The problem is that it is triggered on a global setting and the majority of our plans have 10mb so if we set it too high then they can go over very quickly.  That means I need to check with the developers about creating a custom trigger for say people with a data add-on.  I've added that to the candidate list but unfortunately it will need to be prioritised along with everything else we have on so unlikely to be a quick resolution for you.  Sorry Frown




144 posts

Master Geek
+1 received by user: 4


  Reply # 633083 31-May-2012 08:48 Send private message

For those on the 600MB plan a 95% SMS alert would be great.

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Click Monday Deals
Created by mrtoken, last reply by Krishant007 on 24-Nov-2014 17:11 (25 replies)
Pages... 2


Gull Employment Dispute.
Created by networkn, last reply by Geektastic on 26-Nov-2014 16:35 (142 replies)
Pages... 8 9 10


Gigatown winner town and plans
Created by freitasm, last reply by joker97 on 27-Nov-2014 07:39 (45 replies)
Pages... 2 3


HP Stream 7 arrives
Created by gnfb, last reply by gnfb on 26-Nov-2014 22:49 (19 replies)
Pages... 2


The Warehouse pulling R18 games and DVD's
Created by semigeek, last reply by mattwnz on 26-Nov-2014 16:13 (56 replies)
Pages... 2 3 4


Lollipop no more
Created by ronw, last reply by kiwitrc on 26-Nov-2014 13:44 (13 replies)

Knock off electronics in The Warehouse
Created by jpoc, last reply by openmedia on 26-Nov-2014 13:01 (13 replies)

Letter from Vodafone Speed Decrease WTF
Created by rokki, last reply by rokki on 27-Nov-2014 04:43 (22 replies)
Pages... 2



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.