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Topic # 112744 18-Dec-2012 22:08 Send private message

I am new to Skinny as at today.  Put in the Sim and everything was working, they even ported my number hop smart.  However since about 8pm I've been unable to send text messages (receiving is fine) and cannot use data.  I have over 600MB balance of data, tons of minutes etc etc.  Phone is Galaxy Note II.

Their incident tool doesn't seem to be working either and can't phone them as it's out of hours.  What do others do to alert them to a potential outage?

Anyone else noticed anything tonight?

Thanks.

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  Reply # 734619 18-Dec-2012 22:18 Send private message

Twitter or Facebook might be best bet






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Geek


  Reply # 734623 18-Dec-2012 22:22 Send private message

Well, I ended up downloading an app over WIFI called Voodoo RRC tool. I clicked show radio states and it came back up. It may be coincidence, or it may not! It will be interesting if it does it again.

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  Reply # 734624 18-Dec-2012 22:24 Send private message

Few interesting posts on the skinny page this evening! I would say not only you impacted






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Geek


  Reply # 734625 18-Dec-2012 22:30 Send private message

Do you mean on the Skinny Facebook page? What has the world come to when we're using facebook for support.... ;)

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  Reply # 734627 18-Dec-2012 22:34 Send private message

Yes skinny Facebook page




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  Reply # 734632 18-Dec-2012 22:44

Skinny Data is back online. Well if this post comes thru it is anyway. Sent from note 2 on skinny

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  Reply # 734665 19-Dec-2012 01:44 Send private message

Yes I noticed a small downtime tonight-not long I dont think.Appeared to be data only.
Received 3 network messages which I accidentally deleted-I wonder if the pxt feature is now live. and the messages were OTA network changes.
Pxt functionality was mooted to be December??




GZMCC. Nokia Lumia 1020,Galaxy Note 3, Asus Vivo Tab RT, Cam Am Spyder RS. Samsung Galaxy Gear

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  Reply # 734674 19-Dec-2012 04:19 Send private message

Going by the Skinny Facebook page everything was down




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