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674 posts

Ultimate Geek
+1 received by user: 19


Topic # 113778 28-Jan-2013 10:45 Send private message

(Posting on behalf off my father - have tried to stay out of the issue so not 100% sure of the technical specifications)

My father purchased a Pioneer amp and some speakers in order to retire the aging setup they have.
Over the course of the last few weekends he has spent numerous hours trying to setup and configure everything.

We have - 40 inch Sony Bravia (2010), Panasonic Blu Ray Player (2010), Apple TV (2nd Gen), Homecast Freeview PVR, and now the Amp.

The amp has 4 HDMI ports and probably some others ...
Managed to connect the Apple TV, Blu Ray and TV to the Amp/Speakers (via HDMI) and get them working correctly, but have not managed to get the Homecast into the mix yet. 

Without me knowing more does anyone have some helpful suggestions or do I need to go back to my father and get some more technical information
  

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1567 posts

Uber Geek
+1 received by user: 59


  Reply # 751849 28-Jan-2013 10:58 Send private message

Would probably help to know the Model for the Pioneer and the Homecast but I would have thought just connect the Homecast to the Amp with the 4th HDMI.

743 posts

Ultimate Geek
+1 received by user: 27


  Reply # 751856 28-Jan-2013 11:12 Send private message

Was the Homecast successfully connected via HDMI directly to the TV before the avr was introduced?



674 posts

Ultimate Geek
+1 received by user: 19


  Reply # 751861 28-Jan-2013 11:20 Send private message

fahrenheit: Was the Homecast successfully connected via HDMI directly to the TV before the avr was introduced?


Yes it was
Aerial into the Homecast, connected to the TV on HDMI 1. Turn on TV to HDMI 1, turn on Homecast box and  you had TV.

With the Homecast out of the loop at the moment the aerial is going into the TV



743 posts

Ultimate Geek
+1 received by user: 27


  Reply # 751868 28-Jan-2013 11:26 Send private message

Sounds like handshaking/EDID issue then. Are there any indications that the handshaking is starting (screen going black/blue, refresh rate changing, display popping up with resolution etc)?

If you haven't already, then start with the obvious things like trying a different HDMI cable and try a different HDMI input on the AVR.

2272 posts

Uber Geek
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  Reply # 751879 28-Jan-2013 11:33 Send private message

Please let us know the model of the Pioneer receiver.
Was it bought new, if so, who was the retailer, and have they helped / changed any settings?

Step one - when working on the amp (connecting HDMI cables) please disconnect the power cable of the associated devices from the wall. The HDMI cable will carry 5 volts (it's a trigger to tell the device if it's plugged in etc). Hot-swapping of HDMI plugs can cause damage to the device or the receiver itself.
Step two - have you tried plugging the amp into another HDMI port on the back of the amp?
Step three - it is possible on some Pioneer receivers, for the user to turn off selected inputs. This may have happened... check that this hasn't occurred.

If it was me, I'd reset the receiver. If you can find us the model number (VSX522 / VSX527 / VSX827 / VSX922 etc) we can all try and find the reset procedure for you.



674 posts

Ultimate Geek
+1 received by user: 19


  Reply # 751914 28-Jan-2013 12:08 Send private message

Thanks for the support so far. Going to have to call in to my parents tonight to get some of the answers to the questions raised.

EDIT: Model VSX-322



674 posts

Ultimate Geek
+1 received by user: 19


  Reply # 752500 29-Jan-2013 11:21 Send private message

Able to get picture on the screen but no sound last night when the Homecast was added into the mix (I was away dealing with another issue so could not follow what was done). However tonight we will unplug everything and check that one of the HDMI ports isn't turned off as suggested.





674 posts

Ultimate Geek
+1 received by user: 19


  Reply # 755324 4-Feb-2013 07:59 Send private message

Finally got this working
Turns out that we just needed to hard power the Homecast while everything was connected; though it also looks like we have to do that every day

2272 posts

Uber Geek
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  Reply # 755781 4-Feb-2013 20:53 Send private message

That's the problem with HDMI... you don't have to comply 100% with the HDMI standard to be 'HDMI certified'. That's why "experiences may vary", unfortunately.

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