Remote / amp receiver not working?

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OnceBitten

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Master Geek

Topic # 113858 30-Jan-2013 11:04
We have just moved house and I have finished setting up and plugging in my home theatre system – we have a Marantz 5.1? Amp and 5 Wharfedale speakers (2 main, 2 surround, 1 sub). Then I tested it and the DVD sound was only coming out of one speaker, but I found I had plugged one of the audio cabled into the wrong plug, so I fixed that However, now the remote will not work…. I thought the batteries were flat so I changed them and still nothing. When I press buttons on the remote the red light on the top of the remote comes on, so I know the remote is sending a signal, but the amp is not receiving it?!?! - even when I point the remote directly at the amp it does nothing…. I have not managed to locate the manual for the amp yet, but does anyone know what the problem could be - or what else I could try?? thanks in advance!

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Reply # 753167 30-Jan-2013 11:23
My receiver remote can control various pieces of equipment. I have to hit "receiver" sometimes to remind it what it's meant to be controlling. Asus eee pad transformer iPod 2G Windows 7 PC Lots and lots of Nikon camera gear

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Reply # 753489 30-Jan-2013 21:17
As above - it's quite common on Marantz / Denon amps from the last few years. Failing that, the IR sender may be borked...

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Master Geek

Reply # 753534 30-Jan-2013 22:14
Dunnersfella: As above - it's quite common on Marantz / Denon amps from the last few years. Failing that, the IR sender may be borked... thanks for that - I'll have a look on the remote for a receiver button... it was working when I first set it up but then 10 minutes later the remote didn't work sorry to ask a 'dumb blonde' question what is the IR sender? cheers :-)

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Reply # 753543 30-Jan-2013 22:38
are you only trying at night time? have you tried it with the lights turned off? sometimes the lights in the room can interfere. Need help implementing Microsoft CRM? Give OA Systems a shout. Winners of CRM Solution of the Year at the 2010 Microsoft NZ Partner Awards

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Ultimate Geek

Reply # 753600 31-Jan-2013 07:52
Regs: are you only trying at night time? have you tried it with the lights turned off? sometimes the lights in the room can interfere. +1 Years ago I had a remote that wouldn't work when our compact fluoro lights were on. Had to change back to incandescant bulbs.

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Master Geek

Reply # 753605 31-Jan-2013 08:08
Regs: are you only trying at night time? have you tried it with the lights turned off? sometimes the lights in the room can interfere. No - I was doing this at 4pm on a bright sunny afternoon, so lights on or off were not a factor!