Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



335 posts

Ultimate Geek


Topic # 89415 1-Sep-2011 20:03 Send private message

Hi there

I have an annoying problem with my Bose LS-48. The system has started to make terrible noises which sound like the hard disk. When I turn the power off on the system I get an error on the screen of "FAILED 802 Call Bose"

Googling tells me that this is a failed hard disk message.

The drive itself is a Toshiba 40GB 2.5" drive, and is cheap to buy on-line. However I have read lots of threads where people have been unable to get the Bose system software on the drive and have resorted to paying Bose's extortinate prices for the replacement part.

Has anybody had any luck swapping out a drive in a Bose system?




My HTPC - Case Antec Fusion Remote, MOBO Intel DH67BLB3, CPU Intel Core i5-2400S 2.5 GHz, RAM 8GB  DDR3 1333, HDD 120Gig Corsair Force Series 3 SSD system | WD Caviar Black 2TB data, Tuners Black Gold BGT3595 dual DVB-S/S2, dual DVB-T, Video nVIDIA GeForce GT 520, 1024MB, Sound Intel® High Definition Audio (onboard), OS Windows 7 x64

View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2

gzt

3774 posts

Uber Geek
+1 received by user: 111

Subscriber

  Reply # 515310 1-Sep-2011 20:08 Send private message

Don't know the answer. If the disk is still running can't you just pull the disk out and clone it sector by sector with Ghost or something?

Unless they had some sophisticated locking to an hd serial I can't see how that would fail.

509 posts

Ultimate Geek
+1 received by user: 17


  Reply # 515474 2-Sep-2011 08:18 Send private message

Did you purchase this system new, and if so, how long ago? I am just wondering if the CGA is applicable here.



335 posts

Ultimate Geek


  Reply # 515478 2-Sep-2011 08:31 Send private message

Good call on the CGA. The system was purchased new, however it must have been 4 or 5 years ago now so sadly I'm not sure that this would apply now.

I think what I might do is pull the drive out in the weekedn and connect it to my PC and at the very lease see what file system they use. I've read it's Fat32, but want to confirm this.

A sector by sector copy seems like the go - will report back.   




My HTPC - Case Antec Fusion Remote, MOBO Intel DH67BLB3, CPU Intel Core i5-2400S 2.5 GHz, RAM 8GB  DDR3 1333, HDD 120Gig Corsair Force Series 3 SSD system | WD Caviar Black 2TB data, Tuners Black Gold BGT3595 dual DVB-S/S2, dual DVB-T, Video nVIDIA GeForce GT 520, 1024MB, Sound Intel® High Definition Audio (onboard), OS Windows 7 x64

509 posts

Ultimate Geek
+1 received by user: 17


  Reply # 515485 2-Sep-2011 08:38 Send private message

Hmmm... I guess Bose markets itself as high-end, right? I wonder how long is reasonable to expect these systems to last? A sales person could possibly tell you. You might be covered, presuming the system is not owned or used by a business.

1380 posts

Uber Geek
+1 received by user: 32


  Reply # 515488 2-Sep-2011 08:43 Send private message

blur: Good call on the CGA. The system was purchased new, however it must have been 4 or 5 years ago now so sadly I'm not sure that this would apply now.
 


If the system is 5 years old I would suggest it's past its use by date and not worth fixing or trying a CGA claim. At least you still have the speakers. The unit doesn't even show up on the Bose website so unlikely to be supported and 40gb is a mighty small HDD these days.
I'd be looking at replacing with at least a Blu Ray player and separate amp.

2735 posts

Uber Geek
+1 received by user: 49

Trusted

  Reply # 515506 2-Sep-2011 09:12 Send private message

B1GGLZ:
blur: Good call on the CGA. The system was purchased new, however it must have been 4 or 5 years ago now so sadly I'm not sure that this would apply now.
 


If the system is 5 years old I would suggest it's past its use by date and not worth fixing or trying a CGA claim. At least you still have the speakers. The unit doesn't even show up on the Bose website so unlikely to be supported and 40gb is a mighty small HDD these days.
I'd be looking at replacing with at least a Blu Ray player and separate amp.

Except I wouldn't expect the speakers to be up to much.

1315 posts

Uber Geek
+1 received by user: 38

Subscriber

  Reply # 515509 2-Sep-2011 09:23 Send private message

B1GGLZ:
blur: Good call on the CGA. The system was purchased new, however it must have been 4 or 5 years ago now so sadly I'm not sure that this would apply now.
 


If the system is 5 years old I would suggest it's past its use by date and not worth fixing or trying a CGA claim. At least you still have the speakers. The unit doesn't even show up on the Bose website so unlikely to be supported and 40gb is a mighty small HDD these days.
I'd be looking at replacing with at least a Blu Ray player and separate amp.


I disagree, I would expect any crappy old stereo to last beyond 5 years.  There is no reason why modern electronics should fail this quickly.

Given the premium price that Bose charge for the products and their high end positioning I think you should get at least 10 years out of it if not more.

Definitely take it in to the shop you bought it from and see what they say.  If they don't agree then get a written repair quote and go to the disputes tribunal.



335 posts

Ultimate Geek


  Reply # 515511 2-Sep-2011 09:27 Send private message

B1GGLZ:

If the system is 5 years old I would suggest it's past its use by date and not worth fixing or trying a CGA claim. At least you still have the speakers. The unit doesn't even show up on the Bose website so unlikely to be supported and 40gb is a mighty small HDD these days.
I'd be looking at replacing with at least a Blu Ray player and separate amp.



I strongly disagree with what you are saying here. I in fact run this with my Media Center so the hard disk size doesn't matter, however it affects the functionality.  




My HTPC - Case Antec Fusion Remote, MOBO Intel DH67BLB3, CPU Intel Core i5-2400S 2.5 GHz, RAM 8GB  DDR3 1333, HDD 120Gig Corsair Force Series 3 SSD system | WD Caviar Black 2TB data, Tuners Black Gold BGT3595 dual DVB-S/S2, dual DVB-T, Video nVIDIA GeForce GT 520, 1024MB, Sound Intel® High Definition Audio (onboard), OS Windows 7 x64

5906 posts

Uber Geek
+1 received by user: 77

Trusted
Subscriber

  Reply # 515513 2-Sep-2011 09:29 Send private message

Please dont get me started on what a waste of space Bose is, over the years I have installed quite a number, everytime I come away discusted in the poor quality, in particular the sound, a more conventional system of 8" inwall/ceiling using common amplifiers/AVR is way cheaper and superiour in sound and more aethentic as the speakers are both concealed and sound proper.

I can never get my head around the quite distinct and abrupt break in the jewel to sub crossover that Bose have, in the end as hard as you may try you cannot make a 2" set of wall speakers and a sub work well, well if you like good sound that is.

Cyril

1380 posts

Uber Geek
+1 received by user: 32


  Reply # 515679 2-Sep-2011 13:32 Send private message

I would agree with Cyril.
Bose equipment is way over priced and the online reviews indicate ongoing problems.



335 posts

Ultimate Geek


  Reply # 515710 2-Sep-2011 14:05 Send private message

B1GGLZ: I would agree with Cyril.
Bose equipment is way over priced and the online reviews indicate ongoing problems.


Yawn - I'm not getting into this, please see the origional topic. 




My HTPC - Case Antec Fusion Remote, MOBO Intel DH67BLB3, CPU Intel Core i5-2400S 2.5 GHz, RAM 8GB  DDR3 1333, HDD 120Gig Corsair Force Series 3 SSD system | WD Caviar Black 2TB data, Tuners Black Gold BGT3595 dual DVB-S/S2, dual DVB-T, Video nVIDIA GeForce GT 520, 1024MB, Sound Intel® High Definition Audio (onboard), OS Windows 7 x64

BDFL
48002 posts

Uber Geek
+1 received by user: 3566

Administrator
Trusted
Geekzone
Subscriber

  Reply # 515713 2-Sep-2011 14:13 Send private message

As pointed, this topic is not really about the product or brand, but about the repair on a specific fault... So let's stick to the topic.




1814 posts

Uber Geek
+1 received by user: 110

Subscriber

  Reply # 515756 2-Sep-2011 15:04 Send private message

It would be an interesting case for a CGA claim. Those LS48s were about $6-7g? I nearly bought one but got a 28 (no HDD) instead - I love it by the way. I would have thought something that you spent that much on should last more than 5 years.

You didn't get it from Eastern HiFi did you? Be hard to take it back there... (that's where I got mine!)

Bose do have an NZ office though, and what's a 40Gb HDD worth - nothing.

Keep us posted.

614 posts

Ultimate Geek
+1 received by user: 8


  Reply # 515775 2-Sep-2011 15:27 Send private message

They kept system software on the HDD instead of flash? Surprised

What you could do with is a drive image from the HDD of someone else with the same model for you to write to a new drive.



335 posts

Ultimate Geek


  Reply # 515788 2-Sep-2011 15:41 Send private message

bfginger: They kept system software on the HDD instead of flash? Surprised

What you could do with is a drive image from the HDD of someone else with the same model for you to write to a new drive.


Yeah, this is something that I am not sure about. I'll know more once I get the HDD into my PC and do a bit of analysis. Like I said, I've read reports of people trying to ghost the drives, but without success and their conclusion was that Bose had done something in the firmware of the drive to identify the drive as a true "Bose" replacement part.  




My HTPC - Case Antec Fusion Remote, MOBO Intel DH67BLB3, CPU Intel Core i5-2400S 2.5 GHz, RAM 8GB  DDR3 1333, HDD 120Gig Corsair Force Series 3 SSD system | WD Caviar Black 2TB data, Tuners Black Gold BGT3595 dual DVB-S/S2, dual DVB-T, Video nVIDIA GeForce GT 520, 1024MB, Sound Intel® High Definition Audio (onboard), OS Windows 7 x64

 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic








Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when new jobs are posted to our jobs board:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Telecom introduces unlimited broadband data plan
Created by freitasm, last reply by firefuze on 24-Apr-2014 13:30 (99 replies)
Pages... 5 6 7


Stonedine
Created by Lizard1977, last reply by mattwnz on 24-Apr-2014 15:45 (67 replies)
Pages... 3 4 5


Auckland Transport Hop card - look out for errors
Created by robjg63, last reply by sbiddle on 24-Apr-2014 20:48 (21 replies)
Pages... 2


Windows 8 System Mechanics
Created by eme, last reply by eme on 24-Apr-2014 21:10 (20 replies)
Pages... 2


Using my Mac to ring family in the UK
Created by Geektastic, last reply by nakedmolerat on 24-Apr-2014 11:28 (19 replies)
Pages... 2


Telecom has started metering their TiVo customers' broadband usage (WITHOUT PRENOTIFICATION)
Created by Peteriv, last reply by mattwnz on 24-Apr-2014 15:11 (74 replies)
Pages... 3 4 5


Forms of government for New Zealand
Created by charsleysa, last reply by gzt on 24-Apr-2014 21:36 (176 replies)
Pages... 10 11 12


Parallel imported product
Created by Wills1, last reply by joker97 on 23-Apr-2014 21:01 (53 replies)
Pages... 2 3 4



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.