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Wannabe Geek


Topic # 112328 5-Dec-2012 09:06 Send private message

I have a Sony Bravia TV which has been linked to a Panasonic sound system for a few months now without problems. However two days ago things changed. When selecting the audio system instead of TV speakers, the audio system turns on and automatically selects 'AUX' instead of 'ARC'. The end result is that there is no sound.

The TV is connected to the sound system by way of an HDMI cable which on the TV is marked as 'ARC'. I didn't move any cables so I can't fathom why it has changed. I can manually change it to 'ARC' but that also doesn't make the sound work. Does any one have an idea of what I can try to make it work again?

Thank you

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  Reply # 727681 5-Dec-2012 21:59 Send private message

Step one, ensure you're running up-to-date firmware on both pieces of equipment.
Step two, reset both the TV and home theatre to factory settings.
Step three, change the HDMI cable. I believe this will be the most likely cause of your issues.

Let us know how you get on.

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