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653 posts

Ultimate Geek
+1 received by user: 28


Topic # 108207 26-Aug-2012 18:25 Send private message

A friend's laptop (Vostro 1520) might need a replacement power jack. I don't have a soldering kit myself, and I really don't have the time.

Anyone recommend a good laptop repair company in Wellington?

TIA.

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Udo

8 posts

Wannabe Geek


  Reply # 677221 26-Aug-2012 19:15 Send private message

Is the laptop company still around? They used to bd good.

487 posts

Ultimate Geek
+1 received by user: 47


  Reply # 677279 26-Aug-2012 21:03 Send private message

I've used Service Plus a few times and had good results - www.serviceplus.co.nz



653 posts

Ultimate Geek
+1 received by user: 28


  Reply # 677530 27-Aug-2012 11:48 Send private message

Thanks Udo and Kraven, will look into those.

1264 posts

Uber Geek
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  Reply # 677658 27-Aug-2012 15:12 Send private message

Udo: Is the laptop company still around? They used to bd good.


Yes The Laptop Company is still around and going strong. That being said the TLC brand is primarily focused on corporate support, for "end-user" laptop repairs there is a seperate company called "Techroom" http://www.techroom.co.nz/

*disclaimer* I am an employee of The Laptop Company





653 posts

Ultimate Geek
+1 received by user: 28


  Reply # 677664 27-Aug-2012 15:30 Send private message

Lias:
Udo: Is the laptop company still around? They used to bd good.


Yes The Laptop Company is still around and going strong. That being said the TLC brand is primarily focused on corporate support, for "end-user" laptop repairs there is a seperate company called "Techroom" http://www.techroom.co.nz/

*disclaimer* I am an employee of The Laptop Company




Cool, cheers.



653 posts

Ultimate Geek
+1 received by user: 28


  Reply # 678120 28-Aug-2012 12:23 Send private message

Contacted the Techroom. Was informed they don't repair Dells. I think the issue may be with the sourcing of parts (perhaps only available to Dell authorised repairer?).

He didn't know of any Dell repair shops in Wellington.

Don't suppose anyone here knows of one?

599 posts

Ultimate Geek
+1 received by user: 8

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  Reply # 678128 28-Aug-2012 12:45 Send private message

zaptor: Contacted the Techroom. Was informed they don't repair Dells. I think the issue may be with the sourcing of parts (perhaps only available to Dell authorised repairer?).

He didn't know of any Dell repair shops in Wellington.

Don't suppose anyone here knows of one?


http://www.visualgroup.co.nz/laptop-repairs.php

Visual Group

272 posts

Ultimate Geek


  Reply # 678129 28-Aug-2012 12:47 Send private message

zaptor: Contacted the Techroom. Was informed they don't repair Dells. I think the issue may be with the sourcing of parts (perhaps only available to Dell authorised repairer?).

He didn't know of any Dell repair shops in Wellington.

Don't suppose anyone here knows of one?


Some dell parts are hard to find, we find if we need dell parts we look on Trademe or Dells parts website or even ebay, weird that they don't even try that hard to find the parts you need, might be easier if you acquire the parts yourself and get someone to repair it. Try ringing Dell directly.




"The Atlantis base, brings greetings from the pegasus galaxy, you may cut power to the gate!."- Dr Weir (Rising) New Zealand · TechRemedy



653 posts

Ultimate Geek
+1 received by user: 28


  Reply # 678151 28-Aug-2012 13:23 Send private message

bcourtney: 
http://www.visualgroup.co.nz/laptop-repairs.php

Visual Group


Contacted. Thanks.


ChevronX: 
Some dell parts are hard to find, we find if we need dell parts we look on Trademe or Dells parts website or even ebay, weird that they don't even try that hard to find the parts you need, might be easier if you acquire the parts yourself and get someone to repair it. Try ringing Dell directly.


Did try Dell, hung up after waiting long enough. Sourcing the parts separately sounds like a good plan. You're probably right about sourcing the part myself (power jacks seem fairly cheap) and getting someone else to repair it. Cheers.

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