Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Buying anything on Amazon? Please use the Geekzone Amazon aff link.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 


1770 posts

Uber Geek
+1 received by user: 45

Trusted

  Reply # 342257 16-Jun-2010 11:32 Send private message

Yeah Bazzer, I thought it was rather rude of them to infect my computer with a virus and then try and sell me some anti-virus software.

2908 posts

Uber Geek
+1 received by user: 92

Trusted

  Reply # 342258 16-Jun-2010 11:38 Send private message

I would report them, but I don't know who to.

69 posts

Master Geek


  Reply # 342271 16-Jun-2010 11:54 Send private message

You should email Fair Go! That would be a good idea.
I mean this is completely not fair and why should you pay to fix something that HN did?

Not very good..



1770 posts

Uber Geek
+1 received by user: 45

Trusted

  Reply # 342854 18-Jun-2010 08:41 Send private message

Final Update: Got a phone call from HN PN store owner, explaining that he was very sorry and that he didn't have all the information when he wrote the letter. He kindly offered me the usb version of the anti-virus for free, which was really decent and which I declined as all I wanted was an apology. He mentioned that the staff member in question got an official telling off too, which I think was totally warned because of his lies.

So thanks to Harvey Norman for sorting this issue out and taking steps to prevent this from happening to other customers. A big thanks to http://twitter.com/harveynormannz for helping to prod the right people. Awesome value from the social engine.

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Windows 10 News - 22 Jan
Created by Regs, last reply by Technofreak on 25-Jan-2015 22:16 (103 replies)
Pages... 5 6 7


Police above the law ?
Created by heylinb4nz, last reply by Geektastic on 24-Jan-2015 13:22 (115 replies)
Pages... 6 7 8


Spark customers get Lightbox free for 12 months
Created by freitasm, last reply by nyquist on 25-Jan-2015 10:24 (128 replies)
Pages... 7 8 9


Customer services changes
Created by freitasm, last reply by mattbush on 22-Jan-2015 15:29 (102 replies)
Pages... 5 6 7


Police Speed Campaign - Summer 2014/2015
Created by nzkiwiman, last reply by TLD on 26-Jan-2015 05:14 (75 replies)
Pages... 3 4 5


Help me choose a new wagon for the family (and me)
Created by Disrespective, last reply by Disrespective on 24-Jan-2015 12:24 (74 replies)
Pages... 3 4 5


Sky in other rooms
Created by kiwis, last reply by richms on 25-Jan-2015 23:01 (17 replies)
Pages... 2


Negative gearing question?
Created by edwinprakash, last reply by logo on 23-Jan-2015 14:42 (69 replies)
Pages... 3 4 5



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.