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139 posts

Master Geek


Topic # 99204 14-Mar-2012 17:18 Send private message

My work has saddled me with one of these, and I can't connect it to my home WiFi network. It SEES the network, as in this image
networks

but it can't connect to it. My network is WPA/2-PSK, I don't know if there's any significance to the fact that the Acer doesn't report the security type after "Security-enabled network"

I've tried manually entering the settings in Control Panel>Network Connections>Wireless Network Connections>Properies>Wireless Networks>Properties but there I run into  another  problem. When I change the network type to WPA-PSK, I enter my 16-character passphrase, but it simply will not stick. It always reverts to an 8-character key, as in this shot:
passphrase

The shot shows TKIP, but it doesn't matter if the encryption type is AES, same result. I've  turned WPS off in case that made a difference, but it didn't. Any suggestions on how to fix this would be very much appreciated. 

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  Reply # 595209 14-Mar-2012 17:20 Send private message

try update to SP3 or update the wifi device drivers.





BDFL
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  Reply # 595211 14-Mar-2012 17:24 Send private message

And after that make sure your WiFi access point is not applying MAC filtering.






139 posts

Master Geek


  Reply # 595215 14-Mar-2012 17:30 Send private message

Thank you both for the super prompt replies. I tried updating to SP3, but my bosses have blocked access to Windows Update. I think I shall try persuading the de facto sysadmin to trust me with access so that I can fix this. MAC filtering is already disabled in my router settings. 



139 posts

Master Geek


  Reply # 595320 14-Mar-2012 21:13 Send private message

Thanks again to both of you -a quick regedit to disable Content Advisor, and I was able to install SP3 and get WiFi up and running. Much appreciated

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  Reply # 595338 14-Mar-2012 21:38 Send private message

glad its all working now :)





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  Reply # 595364 14-Mar-2012 22:09 Send private message

Good work!




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