Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



1386 posts

Uber Geek
+1 received by user: 114

Trusted

Topic # 112085 26-Nov-2012 09:24 Send private message

I've got a Telecom Microsim that came with the HTC One X I was given when doing the Telecom Tech blogging for that handset earlier on this year. I now want to use it in my iPhone 4, but when I insert it I get no service. When it's in the HTC One X I get 3 out of a possible 5 bars.

Is there something else I need to do to get the SIM working in my iPhone, or should the phone automatically connect to the Telecom network once the SIM is inserted?

Filter this topic showing only the reply marked as answer Create new topic
1725 posts

Uber Geek
+1 received by user: 324

Trusted
Spark NZ

  Reply # 722854 26-Nov-2012 09:26 Send private message

If the SIM is still active then it should just work.

If you email me pl at telecom dot co dot nz the IMSI serial number on the backside of the sim I can see if it's still active, and if not I can get it re-activated as prepaid, then you can go into the prepaid portal and topup.

Edit: Actually re-reading the thread, sounds like you haven't tried to go to automatic network selection on your iPhone, have you tried to connect to Telecom under network settings, since if you're getting 3 bars on the One X, that sounds like the Sim is still active, but just not being found since your iPhone is probably set to manual on the network selection.




I work for Telecom, but as always my views are my own.

83 posts

Master Geek
+1 received by user: 3


  Reply # 722858 26-Nov-2012 09:31 Send private message

Might have 3G disabled (needs to be on) or might be locked to another network



1386 posts

Uber Geek
+1 received by user: 114

Trusted

  Reply # 722859 26-Nov-2012 09:32 Send private message

plambrechtsen: If the SIM is still active then it should just work.

If you email me pl at telecom dot co dot nz the IMSI serial number on the backside of the sim I can see if it's still active, and if not I can get it re-activated as prepaid, then you can go into the prepaid portal and topup.


It should be still active, as it works when put back into the One X. It is out of credit though, but that shouldn't matter, should it? It only just ran out over the weekend. 

I'll email you the IMSI serial no. anyway, just in case you can see anything fishy.





1386 posts

Uber Geek
+1 received by user: 114

Trusted

  Reply # 722861 26-Nov-2012 09:33 Send private message

AndrewMac: Might have 3G disabled (needs to be on) or might be locked to another network


Ah! I do have 3G disabled on that phone right now. I'll re-activate it and see what happens.

Is it not possible to use a Telecom SIM without activating 3G data, or is that only required for activating the connection on the phone?

1725 posts

Uber Geek
+1 received by user: 324

Trusted
Spark NZ

  Reply # 722865 26-Nov-2012 09:37 Send private message

dclegg:
AndrewMac: Might have 3G disabled (needs to be on) or might be locked to another network


Ah! I do have 3G disabled on that phone right now. I'll re-activate it and see what happens.

Is it not possible to use a Telecom SIM without activating 3G data, or is that only required for activating the connection on the phone?


It's not 3G Data, it's 3G.

Telecom's XT network is a pure 3G network, so if you disable 3G... You disable the whole network.

Glad to hear you're sorted :)




I work for Telecom, but as always my views are my own.



1386 posts

Uber Geek
+1 received by user: 114

Trusted

  Reply # 722866 26-Nov-2012 09:39 Send private message

plambrechtsen:
dclegg:
AndrewMac: Might have 3G disabled (needs to be on) or might be locked to another network


Ah! I do have 3G disabled on that phone right now. I'll re-activate it and see what happens.

Is it not possible to use a Telecom SIM without activating 3G data, or is that only required for activating the connection on the phone?


It's not 3G Data, it's 3G.

Telecom's XT network is a pure 3G network, so if you disable 3G... You disable the whole network.

Glad to hear you're sorted :)


Right, thanks for the clarification.

I used to have a 2degrees SIM in that phone, and as I only needed that phone for TXTing and calling, it was easier to simply disable data altogether.

2589 posts

Uber Geek
+1 received by user: 362


  Reply # 722867 26-Nov-2012 09:39 Send private message

dclegg:

Is it not possible to use a Telecom SIM without activating 3G data, or is that only required for activating the connection on the phone?


3G and cell data are two different things.

XT is a 3G network, so if 3G is off, no connection.

Cell data is just that - needs to be on to get a data connection, can be off for voice or SMS only.

EDIT: Beaten to the post!

16229 posts

Uber Geek
+1 received by user: 1235

Trusted
Vodafone NZ

  Reply # 722869 26-Nov-2012 09:49 Send private message

dclegg:
plambrechtsen:
dclegg:
AndrewMac: Might have 3G disabled (needs to be on) or might be locked to another network


Ah! I do have 3G disabled on that phone right now. I'll re-activate it and see what happens.

Is it not possible to use a Telecom SIM without activating 3G data, or is that only required for activating the connection on the phone?


It's not 3G Data, it's 3G.

Telecom's XT network is a pure 3G network, so if you disable 3G... You disable the whole network.

Glad to hear you're sorted :)


Right, thanks for the clarification.

I used to have a 2degrees SIM in that phone, and as I only needed that phone for TXTing and calling, it was easier to simply disable data altogether.


Turning off 3G does not disable mobile data well on Telecom it will stop everything Voice / data / SMS but on Vodafone / 2Degrees mobile data will then just be done on the 2G packet switched network






1386 posts

Uber Geek
+1 received by user: 114

Trusted

  Reply # 722871 26-Nov-2012 09:53 Send private message

johnr:
Turning off 3G does not disable mobile data well on Telecom it will stop everything Voice / data / SMS but on Vodafone / 2Degrees mobile data when then just be on the 2G packet switched network


Thanks for expanding. When using 2degrees I had both Cellular Data and 3G disabled. I now have only the former disabled, which should achieve what I'm after.


Filter this topic showing only the reply marked as answer Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Judith Collins: I am resigning
Created by Presso, last reply by Handle9 on 31-Aug-2014 16:11 (63 replies)
Pages... 3 4 5


Orcon Global Mode launched
Created by freitasm, last reply by ErnieII on 31-Aug-2014 17:50 (125 replies)
Pages... 7 8 9


Sluggish Macbook
Created by SATTV, last reply by SATTV on 30-Aug-2014 22:21 (19 replies)
Pages... 2


Lightbox press event release
Created by freitasm, last reply by IcI on 30-Aug-2014 17:54 (562 replies)
Pages... 36 37 38


Is my in-wall oven worth electrician call out?
Created by joker97, last reply by joker97 on 31-Aug-2014 17:27 (17 replies)
Pages... 2


Recommendations for soundbar or similar for <$1k?
Created by jonathan18, last reply by michaelmurfy on 29-Aug-2014 21:11 (17 replies)
Pages... 2


Lightbox quality comments
Created by ronw, last reply by NonprayingMantis on 31-Aug-2014 15:22 (66 replies)
Pages... 3 4 5


Suddenly limited to 1mbps download speed on spark VDSL
Created by Jase2985, last reply by TimA on 31-Aug-2014 16:27 (47 replies)
Pages... 2 3 4



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.