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  Reply # 723539 27-Nov-2012 11:38 Send private message

corksta: Further down it says:

- We cannot guarantee the accuracy of usage data alerts or when they will be received by you.

So clearly I got an alert at $150 but maybe I'd already actually used more than that by then and the correct amount used hadn't been received by Telecom yet.


Sounds the most likely answer.

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  Reply # 724694 29-Nov-2012 15:01 Send private message

Have you talked to the helpdesk yet?



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  Reply # 738970 31-Dec-2012 19:49 Send private message

Apologies for not updating this thread.

As suspected sometimes it takes a while for data charges to filter back to the carrier here, so that's the reason for the sudden increase.

Incidentally with Telecom's new pricing the whole trip would have cost me $80! And I would have been able to use more data too!




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  Reply # 739026 1-Jan-2013 01:04 Send private message

New Years resolution to tidy up loose ends? :-) cheers for the update, pity about Telecom's new plans coming too late, is always the way!



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  Reply # 739154 1-Jan-2013 16:28 Send private message

Haha yeah something like that! Didn't realise it'd been a month already...

Hopefully spending 10 days or so in Canada at the end of this month so it'll be good to continue to use my phone like normal without worrying too much about the price!




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