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200 posts

Master Geek
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Topic # 36136 19-Jun-2009 20:23 Send private message

In the Dominion Post today 19.6.09
http://www.stuff.co.nz/dominion-post/news/wellington/2515279/Swine-flu-overload


there was a purported quote from the Wellington Regional Public Health Medical Officer “explaining” why they had “been forced to move from a containment approach towards managing the pandemic ... We have been humungously busy, under enormous pressure and over-inundated with calls. We have four or five telephone lines open and Telecom cannot provide us with any more.


Four or five? Good grief what a “humungous” number! One ‘phone line per 90,000 people in the region. If this reflects the level of planning expertise (let alone English skills – “over-inundated”?) or lateral thinking managing the response to this situation, no wonder the Ministry of Health has given up any attempt at containment and has already resorted to managing.


In the unlikely event that Telecom truly cannot provide some additional service by technical means to the current location, has the WRPHMO considered another supplier? Off-shoring the call centre to Egypt? Using VOIP? Setting-up sub-offices? ... I wonder what Telecom think about the statement of their capability?


The WRPHMO could even ask Geekzone’s Supreme Bean to give some advice.


 


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2422 posts

Uber Geek
+1 received by user: 24


  Reply # 226901 19-Jun-2009 23:05 Send private message

LMFAO!
thats terrible!

I had to chuckle when reading that





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183 posts

Master Geek


  Reply # 226921 20-Jun-2009 00:13 Send private message

lol
Maybe they should call in a consultant to count the number of phone lines and determine whether there are four or five.

2422 posts

Uber Geek
+1 received by user: 24


  Reply # 226922 20-Jun-2009 00:14 Send private message

bjhoogs: lol

Maybe they should call in a consultant to count the number of phone lines and determine whether there are four or five.


lol!




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307 posts

Ultimate Geek
+1 received by user: 3


  Reply # 226965 20-Jun-2009 10:24 Send private message

maybe if they wernt so cheap they would put a pra, or some bra circuits in!!!

edit: assuming they arnt on multiplexers




Disclaimer: Comments I make are NOT on behalf of my employer, these comments are mine and mine alone.

1200 posts

Uber Geek
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  Reply # 226971 20-Jun-2009 10:51 Send private message


Perhaps they should stump up the extra cash for Call Minder, or Call forwarding




Tyler - Parnell Geek - iPhone 3G - Lenovo X301 - Kaseya - Great Western Steak House, these are some of my favourite things.

307 posts

Ultimate Geek
+1 received by user: 3


  Reply # 226981 20-Jun-2009 11:58 Send private message

exportgoldman:

Perhaps they should stump up the extra cash for Call Minder, or Call forwarding


lolz yea good to know our tax dollars are going to good use.




Disclaimer: Comments I make are NOT on behalf of my employer, these comments are mine and mine alone.



200 posts

Master Geek
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  Reply # 227032 20-Jun-2009 17:43 Send private message

Breakthrough!


Radio NZ reported an astounding development in this a.m.’s news -  the number of ‘phone lines is to be increased to 7, or maybe even 10! If this rate of increase keeps up we will be into exponential growth rates.


9 posts

Wannabe Geek


  Reply # 227039 20-Jun-2009 19:11 Send private message

Surely they could call forward to that many cellphones again (on "busy") and double their capacity. Too expensive perhaps, but since when is that a concern to our Govt....

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