After using this plan for a period it became evident that 10 GB Broadband was not enough, so they have upgraded their broadband to the Pro Broadband. This option is available when you look on the telecom web site. - http://www.telecom.co.nz/content/0,6845,206398-204546,00.html
She is now being told that because she is no longer on the 10 GB plan, then the unlimited national free phone calls are no longer available.
Can anyone confirm if this is correct?