"Since 2003 Telecom has been the subject of Fair Trading Act convictions, settlements or warnings on at least eight occasions. The commission encourages Telecom to make compliance with the Act a top priority."
The commission has taken Telecom to task over advertising of its mobile network, mobile billing faults, mobile phone deals, double billing, advertising of its broadband packages and the charges for broadband. The issues had been settled both in and out of court.
No surprises here eh? This behemoth of NZ communications continues to thumb its nose at the act, as seen with the new "all you can eat" plan.