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Forums › Telecom New Zealand, XT Network, Yahoo!Xtra › Telecom ADSL slow for anyone else?
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5673 posts

Uber Geek

Trusted
Subscriber
  Reply # 295080 1-Feb-2010 08:07 Send private message

You still have not posted your modem stats, I would suggest you check that out first.


All seems good here in Wellington










Cyril

93 posts

Master Geek
  Reply # 295139 1-Feb-2010 11:09

My router doesn't just reboot what happens is this
Jan 31 19:12:06> DSL out of sync
Jan 31 19:12:06> DSL in Sync
Jan 31 20:17:44> DSL out of sync
Jan 31 20:17:44> DSL in Sync
Jan 31 23:40:59> DSL out of sync
Jan 31 23:40:59> DSL in Sync
Jan 31 23:40:59> DSL out of sync
Jan 31 23:40:59> DSL in Sync
Jan 31 23:40:59> DSL out of sync
Jan 31 23:40:59> DSL in Sync
These ones are short but often there are many minutes so TCP times out and then the router has to load a new IP address.

And no it is not filters or the router or the wiring

64 posts

Master Geek
  Reply # 295185 1-Feb-2010 14:48 Send private message

cyril7: You still have not posted your modem stats, I would suggest you check that out first.


All seems good here in Wellington










Cyril


What plan are you on Cyril? Where abouts in welly are you? I want your speeds :(

5673 posts

Uber Geek

Trusted
Subscriber
  Reply # 295239 1-Feb-2010 17:51 Send private message

Hi, I recently shifted from Waikanae where I was 3.5km from the exhange (which is ADSL1 only not upgraded for another 18months) with sync rates of 6.5Mb/s to Haitaitai, plan is just the Explorer (10G), but all xtra plans are now Fs/Fs. Actual sync rate is just on 18Mb/s, naturally a correctly fitted ADSL filter for optimal performance.

@tunafish, there are lots of potential reasons for disconnections like you are experiencing, some are Telecoms problem, some yours, to clear yours you need to confirm you have no wiring issues, a bad filter or incorrectly wired setup will result in DSL disconnections when phones pickup or down and during ringing, or just erratically. Next thing to check is you modem which might be one its way out. If you check those then ask Telecom to check from their end.

Cheers
Cyril

64 posts

Master Geek
  Reply # 295241 1-Feb-2010 18:04 Send private message

What would be a correctly fitted filter? I am just using the dynalink one that came with my RTA1025W. Is there a particular way to set it up?

5673 posts

Uber Geek

Trusted
Subscriber
  Reply # 295243 1-Feb-2010 18:15 Send private message

The installation of a central filter rather than using inline filters on each phone device, and a dedicated line to the modem is the only way to ensure optimum connection, especially with ADSL2+ and madatory with VDSL2.

Cyril

msn

41 posts

Geek
  Reply # 295832 3-Feb-2010 20:52 Send private message

Hey,
Yeah I've been having the same problem!
About a week ago I was getting atleast 5mb/s but since then I've gone down to around 1mb/s and makes using the internet over a network very frustrating.

[URL=http://www.speedtest.net][IMG]http://www.speedtest.net/result/704082430.png[/IMG][/URL]

Where abouts does the op live?
Im from tauranga.

9 posts

Wannabe Geek
  Reply # 295833 3-Feb-2010 20:59 Send private message

Yes, I'm on the Big Time plan, about 2 days ago my internet speed has gone down so slow.
I can no longer watch youtube videos anymore, even loading images on a website takes a while...

803 posts

Ultimate Geek
  Reply # 295839 3-Feb-2010 21:32 Send private message

can you post some speed tests or modem stats.






9 posts

Wannabe Geek
  Reply # 295845 3-Feb-2010 21:48 Send private message

l43a2: can you post some speed tests or modem stats.


Sure, I live in Auckland, my speed was pretty sweet till 3 days ago. I was able to watch youtube no problem.  But now I'm having trouble even browsing the web.


my speed

803 posts

Ultimate Geek
  Reply # 295848 3-Feb-2010 21:57 Send private message

can you post your modem's sync rates.






9 posts

Wannabe Geek
  Reply # 295855 3-Feb-2010 22:22 Send private message

l43a2: can you post your modem's sync rates.








ADSL status shows the ADSL physical layer status.


 


ADSL Firmware Version:
6.00.01.00 - 6.00.01.00 - 6.00.04.00 Annex A - 01.07.2b - 0.54


ADSL Software Version:
V3.02B01T01.AU-A.20070329


Line State: Connected


Modulation: ADSL_2plus


Annex Mode


Annex A


Max Tx Power: -38 dBm/Hz


 



Item             Downstream   Upstream   Unit




SNR Margin:          10               12         dB




Line Attenuation:   44                18          dB



Data Rate:            490              933         kbps
9 posts

Wannabe Geek
  Reply # 295856 3-Feb-2010 22:22 Send private message

l43a2: can you post your modem's sync rates.

9 posts

Wannabe Geek
  Reply # 295857 3-Feb-2010 22:22 Send private message

l43a2: can you post your modem's sync rates.

663 posts

Ultimate Geek
  Reply # 295859 3-Feb-2010 22:26 Send private message

tunafish: My router doesn't just reboot what happens is this
Jan 31 19:12:06> DSL out of sync
Jan 31 19:12:06> DSL in Sync
Jan 31 20:17:44> DSL out of sync
Jan 31 20:17:44> DSL in Sync
Jan 31 23:40:59> DSL out of sync
Jan 31 23:40:59> DSL in Sync
Jan 31 23:40:59> DSL out of sync
Jan 31 23:40:59> DSL in Sync
Jan 31 23:40:59> DSL out of sync
Jan 31 23:40:59> DSL in Sync
These ones are short but often there are many minutes so TCP times out and then the router has to load a new IP address.

And no it is not filters or the router or the wiring


we had the same problem. we call our isp. and the tech guy come over and he replaced acable. and it was all fixed. it was the out side cable

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