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Forums › Telecom New Zealand, XT Network, Yahoo!Xtra › TNZ broadband usage meter, Business Int plan


3809 posts

Uber Geek

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Topic # 58072 6-Mar-2010 11:47 Send private message

How does everyone elses usage look since 23/02 ?

usage

No I have not called anyone yet to see what the story is.

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1512 posts

Uber Geek

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  Reply # 304985 6-Mar-2010 12:04 Send private message

Mine looks as it should, on the 40GB Pro plan.



3809 posts

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  Reply # 305041 6-Mar-2010 15:59 Send private message

After talking to Telecom, they have no idea what my usage has been and will credit my account should I go over my allowance this month.



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  Reply # 305975 10-Mar-2010 15:22 Send private message

Well the new month is here, and two days in the usage is still at zero.
Seeing as its a week day, I spoke to someone who was a lot more helpful. They do not know of anyone else having a problem, and will look into this problem. They assume it will be a provisioning proble, and that a tech may have changed ports at the exchange, and have not notified Telecom of the change.

Now to see how long this will last.

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Ultimate Geek

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  Reply # 305984 10-Mar-2010 15:52 Send private message

My usage meter has been reading 0.00 since december last year, when they fixed it and it worked for 4 days then it stopped again.



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Uber Geek

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  Reply # 305990 10-Mar-2010 16:03 Send private message

Right, the official word from the Techs to the guy who has been helping me is

is it a problem, no?, then its not urgent and we will fix it when we fix it.

So, once again I have notes to that affect on the account, and should I go over my allowance I will be credited back again.
My DSL last synced 12.5 days ago, so at this stage they cannot confirm its a provisioning problem.

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