Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
418 posts

Ultimate Geek
+1 received by user: 15

Trusted
Telecom NZ
Subscriber

  Reply # 341389 14-Jun-2010 08:17 Send private message

It sounds like you are not alone with havng problems upgrading. I'm doing some research internally and will get back to you.




The comments I write on this forum do not necessarily reflect the views of my employer and as such cannot be taken as official statements of my employer.

418 posts

Ultimate Geek
+1 received by user: 15

Trusted
Telecom NZ
Subscriber

  Reply # 341491 14-Jun-2010 12:48 Send private message

We are going to pull the update from the ZTE website until we can validate where the problem lies.

If you have a phone that is now "bricked" take it into the nearest Telecom store. They can send it away to be fixed and upgraded with the latest software.

Please be patient with the stores as the communictions has not gone out to them yet.

Neal




The comments I write on this forum do not necessarily reflect the views of my employer and as such cannot be taken as official statements of my employer.



881 posts

Ultimate Geek


  Reply # 341501 14-Jun-2010 13:02 Send private message

So even though my phone is two week out of warranty it will be covered at no cost to me and fixed? That would be awesome, thanks for your work Neal!!





489 posts

Ultimate Geek
+1 received by user: 27


  Reply # 341656 14-Jun-2010 19:01 Send private message

NealR: We are going to pull the update from the ZTE website until we can validate where the problem lies.

If you have a phone that is now "bricked" take it into the nearest Telecom store. They can send it away to be fixed and upgraded with the latest software.

Please be patient with the stores as the communictions has not gone out to them yet.

Neal


I've just upgraded my phone just then without any problems - one thing people have to remember is to right click on the application and run as administrator, and have the joinme application installed. Everything after installation seems to be going alright, reliable connections, fast internet etc.




MacBook Pro 13.3" Mid-2012; iMac 3.4Ghz 27-inch (BTO) Late-2012; iPhone 5S 'Space Grey' (64GB); Airport Extreme Base Station 802.11ac; Draytek Vigor 130 VDSL2 Modem.


798 posts

Ultimate Geek
+1 received by user: 19


  Reply # 341669 14-Jun-2010 19:33 Send private message

I tried to update R100. It started to update but then it stopped part way through. I could hear the usb connect/disconnect tone using Vista. I panicked thinking I might have 'bricked' daughters phone but thankfully it still worked. I will hold off updating until issues sorted.

1599 posts

Uber Geek
Inactive user


  Reply # 341673 14-Jun-2010 19:39 Send private message




881 posts

Ultimate Geek


  Reply # 344115 22-Jun-2010 12:14 Send private message

Sorry I took so long to post back here. I took it i to the northlands store again and it has been taken in under the premise that it is covered by them. Expecting two weeks delay. Thanks to NealR for sorting this out.





1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic








Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when new jobs are posted to our jobs board:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Telecom introduces unlimited broadband data plan
Created by freitasm, last reply by KiwiNZ on 24-Apr-2014 07:28 (94 replies)
Pages... 5 6 7


Stonedine
Created by Lizard1977, last reply by surfisup1000 on 23-Apr-2014 21:27 (58 replies)
Pages... 2 3 4


Forms of government for New Zealand
Created by charsleysa, last reply by KiwiNZ on 23-Apr-2014 20:57 (169 replies)
Pages... 10 11 12


Telecom has started metering their TiVo customers' broadband usage (WITHOUT PRENOTIFICATION)
Created by Peteriv, last reply by kre8uv on 24-Apr-2014 08:03 (70 replies)
Pages... 3 4 5


Parallel imported product
Created by Wills1, last reply by joker97 on 23-Apr-2014 21:01 (53 replies)
Pages... 2 3 4


MH370 - Call for Search & Rescue Help
Created by DS248, last reply by joker97 on 23-Apr-2014 22:37 (737 replies)
Pages... 48 49 50


Labour MP Shane Jones to step down
Created by jeffnz, last reply by jeffnz on 23-Apr-2014 20:41 (32 replies)
Pages... 2 3


Upcoming Freeview Restack AUCKLAND
Created by Brunzy, last reply by richms on 23-Apr-2014 21:05 (13 replies)


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.