Hi - as of 11.00am still no Internet at our place in Wellington (interesting that my iPhone capitalizes the I of Internet - that's how important this is!).
According to the Telecom service status page if your Internet has been restored you should restart your modem... Errr, how do I know when it's been restored...?
Hmmm... do they usually give any sort of a refund or expense repayment in these situations?

Disgruntled of Miramar