Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



159 posts

Master Geek
+1 received by user: 4


Topic # 79876 23-Mar-2011 20:20 Send private message

Hi All

Recently i have been having some issues with the Telecom Supplied Thomson TG585v7 Router.   

I find that it often either reboots or drops the DSL connection and the times i am able to get on and see what is going on I find  the below message.

once it comes up i get the below details for my DSL connection can anyone help out and let me know if this is good or bad

I live around the corner from the cabinet and have tried swapping line filters (only have one) my layout is router connected direct to the master outlet (no filter and no other phone) in the house and a cordless phone connected to a second outlet via a filter. 

i found a while ago the Thomson did not like a lot of traffic going through it e.g. streaming media files round the house so i have a gigabit switch that all my pc's etc are connected to and a single cat5e to the router and only use the wireless for small devices e.g. iPods and Mobile phones





Create new topic
Baby Get Shaky!
1030 posts

Uber Geek
+1 received by user: 126

Subscriber

  Reply # 451219 23-Mar-2011 20:38 Send private message

These Thomson's seem to die slowly over time, with performance degrading through no fault of the connection. As you pointed out they fail with lots of connections. My bet would be the router failing, toss it and buy yourself a TP-Link like this one: http://pricespy.co.nz/product.php?p=480528 (not an expert, just don't like these Thomson's).

2206 posts

Uber Geek
+1 received by user: 78


  Reply # 451221 23-Mar-2011 20:39 Send private message

Same problem with our old one. We had it replaced 7 times before Telecom sent a Chorus guy round who said he fixed it, still had problems so they gave us a business modem as a replacement. haven't had problems since. They said it was our modem not authenticating with the cabinet down the road properly so it would shut off the connection every 24 hours or so.





2013 MacBook Air (4GB/1.3GHz i5/128GB SSD) - HP DV6 (8GB/2.8GHz i7/120GB SSD + 750GB HDD)
iPhone 5 (16GB/White/Telecom NZ) - Xperia Z C6603 (16GB/Purple/Telecom NZ)

Sam, Auckland 
Skype: tardtasticx

419 posts

Ultimate Geek
+1 received by user: 98

Subscriber

  Reply # 451223 23-Mar-2011 20:42 Send private message

I had this issue with telecoms 2wire business router at work, they had to exchange it about 3 times then ended up giving us the thomson one instead.

They both have the same issue... not just drop out but full power off then on again.
It takes so long to restart!!

It is not a power supply issue because a borrowed router works in the same place faultlessly.

Of course talking to telecom you get the usual "never heard of this happening before"

No wonder they are free :-)

2206 posts

Uber Geek
+1 received by user: 78


  Reply # 451225 23-Mar-2011 20:43 Send private message

sittingduckz: I had this issue with telecoms 2wire business router at work, they had to exchange it about 3 times then ended up giving us the thomson one instead.

They both have the same issue... not just drop out but full power off then on again.
It takes so long to restart!!

It is not a power supply issue because a borrowed router works in the same place faultlessly.

Of course talking to telecom you get the usual "never heard of this happening before"

No wonder they are free :-)


Thats it, 2wire, forgot the name of it. its soooo big, only downside we've had. But the wireless range is great. 





2013 MacBook Air (4GB/1.3GHz i5/128GB SSD) - HP DV6 (8GB/2.8GHz i7/120GB SSD + 750GB HDD)
iPhone 5 (16GB/White/Telecom NZ) - Xperia Z C6603 (16GB/Purple/Telecom NZ)

Sam, Auckland 
Skype: tardtasticx



159 posts

Master Geek
+1 received by user: 4


  Reply # 451227 23-Mar-2011 20:48 Send private message

Cheers all sounds like Im not the only one with the issue. also forgot to say i have had it replaced once.

sound like i might just have to bite the bullet and get the gorse out of my pocket and buy a new one 

969 posts

Ultimate Geek
+1 received by user: 53


  Reply # 451232 23-Mar-2011 20:58 Send private message

Had a client with the same fault with the thompson - found the issue to be an overheating one.

Found that it was lacking ventilation, because it was poked into a corner and covered with papers etc.

So moved the router to a new location and it's been good as gold ever since.

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »
Westpac signs five year agreement with IBM
Posted 22-Aug-2014 12:00


Dunedin as an innovation hub
Posted 22-Aug-2014 09:06


When venture capital hurts start-ups
Posted 21-Aug-2014 19:54


Long wait for ARM servers
Posted 21-Aug-2014 19:35


Firefox now or no choice later
Posted 21-Aug-2014 08:41


New Zealand’s Fastest ISPs 2014
Posted 20-Aug-2014 16:27



Trending now »
Hot discussions in our forums right now:

Vodafone TV multicast settings on pfSense?
Created by kenkeniff, last reply by TimA on 21-Aug-2014 19:35 (90 replies)
Pages... 4 5 6


CGA. Is it fair?
Created by BTR, last reply by bazzer on 22-Aug-2014 11:02 (86 replies)
Pages... 4 5 6


UFB provider comparison
Created by Rappelle, last reply by dcole13 on 21-Aug-2014 20:43 (23 replies)
Pages... 2


Lightbox press event release
Created by freitasm, last reply by reven on 22-Aug-2014 11:20 (467 replies)
Pages... 30 31 32


Free: Smart Button for your Android device
Created by freitasm, last reply by wasabi2k on 22-Aug-2014 11:15 (99 replies)
Pages... 5 6 7


It was hardly 'hacking' was it?
Created by CB_24, last reply by gzt on 21-Aug-2014 22:26 (97 replies)
Pages... 5 6 7


How to refresh WinXP
Created by Rickles, last reply by allan on 20-Aug-2014 14:25 (19 replies)
Pages... 2


Vodafone now charging you to receive a bill via post
Created by stocksp, last reply by johnr on 22-Aug-2014 10:03 (82 replies)
Pages... 4 5 6



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.