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71 posts

Master Geek
+1 received by user: 1


  Reply # 489705 5-Jul-2011 16:12 Send private message

Thanks Amber. Look forward to your update.

128 posts

Master Geek


  Reply # 491465 9-Jul-2011 18:17 Send private message

Update anyone from Telecom, this is really dragging on . . . there must be some timeframe involved?



71 posts

Master Geek
+1 received by user: 1


  Reply # 491874 11-Jul-2011 09:18 Send private message

akia: No further update - I'm hoping to get an update at the end of the week.



Any update Amber.. it did look we are close to getting one.  

488 posts

Ultimate Geek
+1 received by user: 3

Trusted

  Reply # 491875 11-Jul-2011 09:20 Send private message

I've asked for an update - waiting on response.

333 posts

Ultimate Geek
+1 received by user: 5


  Reply # 491879 11-Jul-2011 09:36 Send private message

Thank you too Amber.
I am sure we all appreciate your update. I hope that some one will simply respond to your query so we all have an answer soon.




mxpress

128 posts

Master Geek


  Reply # 492607 12-Jul-2011 18:57 Send private message

Another day filled with silence, I find it hard to believe any customer would treat its customer base with such contempt, but it seems to be the case

5374 posts

Uber Geek
+1 received by user: 220

Subscriber

  Reply # 492612 12-Jul-2011 19:17 Send private message

tallmaninthecnr: Another day filled with silence, I find it hard to believe any customer would treat its customer base with such contempt, but it seems to be the case




Hey.  I'm still waiting for Vodafone to upgrade our Galaxy 3s (i580) here at work.  At least Telecom has come out and said that there is to be an upgrade unlike Vodafone's deafening silence..




Regards,

Old3eyes

128 posts

Master Geek


  Reply # 492660 12-Jul-2011 21:01 Send private message

old3eyes:
tallmaninthecnr: Another day filled with silence, I find it hard to believe any customer would treat its customer base with such contempt, but it seems to be the case




Hey.  I'm still waiting for Vodafone to upgrade our Galaxy 3s (i580) here at work.  At least Telecom has come out and said that there is to be an upgrade unlike Vodafone's deafening silence..


As I tell the customer services at the freight company I use "yes is an answer, no is an answer, silence is not an answer" you can deal with the first two but  the last only creates frustration.  I cannot accept that Telecom (or in your case Vodafone) know nothing.  Ok maybe the build comes from Samsung but there must surely be some communication taking place or why would you continue to do business with them.  I have been a pretty staunch supporter of Telecom but this is wearing thin. 

156 posts

Master Geek
+1 received by user: 2


  Reply # 492664 12-Jul-2011 21:11 Send private message

My workmates got a vodafone branded galaxy i9000 and has been running on 2.2 for some time now...


Common telecom pick up the pace...   

5374 posts

Uber Geek
+1 received by user: 220

Subscriber

  Reply # 492763 13-Jul-2011 09:16 Send private message

tallmaninthecnr:
old3eyes:
tallmaninthecnr: Another day filled with silence, I find it hard to believe any customer would treat its customer base with such contempt, but it seems to be the case




Hey.  I'm still waiting for Vodafone to upgrade our Galaxy 3s (i580) here at work.  At least Telecom has come out and said that there is to be an upgrade unlike Vodafone's deafening silence..



As I tell the customer services at the freight company I use "yes is an answer, no is an answer, silence is not an answer" you can deal with the first two but  the last only creates frustration.  I cannot accept that Telecom (or in your case Vodafone) know nothing.  Ok maybe the build comes from Samsung but there must surely be some communication taking place or why would you continue to do business with them.  


Unfortunately our management is bases in Ozz so what's good for them in Ozz is good for NZ..  You don't want to know how much some of our fone bills are  with the crappy plan we are on..




Regards,

Old3eyes

488 posts

Ultimate Geek
+1 received by user: 3

Trusted

  Reply # 492832 13-Jul-2011 12:18 Send private message

The update is that we're in the middle of testing 2.3.3 and have found an issue. We're waiting for a new release of the software before we can retest. No ETA at this stage but once we do have ETA on a release we will let you know.

5374 posts

Uber Geek
+1 received by user: 220

Subscriber

  Reply # 492850 13-Jul-2011 12:54 Send private message

Thanx for the update..




Regards,

Old3eyes

488 posts

Ultimate Geek
+1 received by user: 3

Trusted

  Reply # 492856 13-Jul-2011 12:59 Send private message

No problems - sorry it's not better news. Will let you know as soon as there is a date of release.

1415 posts

Uber Geek
+1 received by user: 69


  Reply # 492871 13-Jul-2011 13:44

akia: The update is that we're in the middle of testing 2.3.3 and have found an issue. We're waiting for a new release of the software before we can retest. No ETA at this stage but once we do have ETA on a release we will let you know.


If the issue is the shortened battery life that should have been flagged by the experience of others worldwide, no NZ testing required.

488 posts

Ultimate Geek
+1 received by user: 3

Trusted

  Reply # 492875 13-Jul-2011 13:48 Send private message

Bung:
akia: The update is that we're in the middle of testing 2.3.3 and have found an issue. We're waiting for a new release of the software before we can retest. No ETA at this stage but once we do have ETA on a release we will let you know.


If the issue is the shortened battery life that should have been flagged by the experience of others worldwide, no NZ testing required.


That is not the issue. We test to ensure that all services we offer on XT work with the new release.

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